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Enrich CloudTalk caller data in real time with Data Enrichment, surfacing key prospect insights for agents. Latenode’s visual editor and affordable execution pricing make customizing your call workflows effortless, with the ability to add custom JavaScript logic for advanced routing.
Connect Data Enrichment and CloudTalk in minutes with Latenode.
Create Data Enrichment to CloudTalk workflow
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Create a New Scenario to Connect Data Enrichment and CloudTalk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Data Enrichment, triggered by another scenario, or executed manually (for testing purposes). In most cases, Data Enrichment or CloudTalk will be your first step. To do this, click "Choose an app," find Data Enrichment or CloudTalk, and select the appropriate trigger to start the scenario.
Add the Data Enrichment Node
Select the Data Enrichment node from the app selection panel on the right.
Data Enrichment
Configure the Data Enrichment
Click on the Data Enrichment node to configure it. You can modify the Data Enrichment URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Data Enrichment node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
Data Enrichment
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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Data Enrichment and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Data Enrichment and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Data Enrichment
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Data Enrichment, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Data Enrichment and CloudTalk integration works as expected. Depending on your setup, data should flow between Data Enrichment and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Data Enrichment + HubSpot: When a new call is received in CloudTalk, the caller's details are enriched using Data Enrichment, and then the corresponding contact record in HubSpot is updated with the enriched information.
CloudTalk + Data Enrichment + Slack: When a call ends in CloudTalk, the caller's details are enriched using Data Enrichment. A summary including key insights from the enrichment data is then sent to a dedicated Slack channel.
About Data Enrichment
Enrich lead data, verify addresses, or flag fraud risks within Latenode workflows. Connect Data Enrichment APIs to auto-update records across apps. Streamline data cleaning and validation with no-code blocks or custom JS. Automate tasks that need enhanced data for better decisions, at scale.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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How can I connect my Data Enrichment account to CloudTalk using Latenode?
To connect your Data Enrichment account to CloudTalk on Latenode, follow these steps:
Can I enrich contact details automatically when a call ends?
Yes, with Latenode, instantly enrich leads in CloudTalk after each call, updating data in real time and improving agent efficiency by eliminating manual data entry.
What types of tasks can I perform by integrating Data Enrichment with CloudTalk?
Integrating Data Enrichment with CloudTalk allows you to perform various tasks, including:
How to automate Data Enrichment tasks based on CloudTalk events?
Use Latenode's visual editor to set triggers in CloudTalk, initiating Data Enrichment workflows for efficient, automated data updates across your systems.
Are there any limitations to the Data Enrichment and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: