Deepgram and Google Business Profile Integration

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Automatically analyze customer feedback from Google Business Profile by transcribing audio reviews using Deepgram. Latenode’s visual editor makes setup easier, while affordable execution-based pricing reduces cost.

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Deepgram

Google Business Profile

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Deepgram and Google Business Profile

Create a New Scenario to Connect Deepgram and Google Business Profile

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Deepgram, triggered by another scenario, or executed manually (for testing purposes). In most cases, Deepgram or Google Business Profile will be your first step. To do this, click "Choose an app," find Deepgram or Google Business Profile, and select the appropriate trigger to start the scenario.

Add the Deepgram Node

Select the Deepgram node from the app selection panel on the right.

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Configure the Deepgram

Click on the Deepgram node to configure it. You can modify the Deepgram URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Google Business Profile Node

Next, click the plus (+) icon on the Deepgram node, select Google Business Profile from the list of available apps, and choose the action you need from the list of nodes within Google Business Profile.

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Authenticate Google Business Profile

Now, click the Google Business Profile node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google Business Profile settings. Authentication allows you to use Google Business Profile through Latenode.

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Configure the Deepgram and Google Business Profile Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Set Up the Deepgram and Google Business Profile Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Deepgram, Google Business Profile, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Deepgram and Google Business Profile integration works as expected. Depending on your setup, data should flow between Deepgram and Google Business Profile (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Deepgram and Google Business Profile

Deepgram + Google Business Profile + Slack: When a new review is posted on Google Business Profile, Deepgram transcribes an audio file from a URL (assuming the review includes an audio file link). If transcription is successful, a message is sent to a designated Slack channel alerting store managers about the new review and its transcription.

Deepgram + Google Business Profile + Zendesk: When a new review is created or updated on Google Business Profile, Deepgram transcribes an audio file from a URL (if provided in the review). Based on the transcription, a Zendesk ticket is created. This helps track customer feedback and address negative reviews promptly.

Deepgram and Google Business Profile integration alternatives

About Deepgram

Need to transcribe audio/video inside your Latenode automations? Deepgram offers fast, accurate speech-to-text. Connect it to your workflows for automated meeting summaries, content analysis, or customer support monitoring. Fine-tune results with custom vocabularies, all within Latenode's visual interface and code blocks.

About Google Business Profile

Automate Google Business Profile tasks in Latenode. Update listings, monitor reviews, and track performance metrics automatically. Build workflows that trigger actions based on GBP data, like alerts for negative reviews or automated content updates based on seasonal trends. Integrate with other services to streamline marketing and operations.

See how Latenode works

FAQ Deepgram and Google Business Profile

How can I connect my Deepgram account to Google Business Profile using Latenode?

To connect your Deepgram account to Google Business Profile on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Deepgram and click on "Connect".
  • Authenticate your Deepgram and Google Business Profile accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I analyze customer service calls and update Google Business Profile?

Yes! Latenode enables automated workflows using Deepgram's speech-to-text to extract insights from calls. Automatically update your Google Business Profile to reflect customer feedback.

What types of tasks can I perform by integrating Deepgram with Google Business Profile?

Integrating Deepgram with Google Business Profile allows you to perform various tasks, including:

  • Automatically update business descriptions based on customer feedback analysis.
  • Analyze call transcripts to identify frequently asked questions for your profile.
  • Extract positive reviews from audio and highlight them in your profile.
  • Monitor mentions of new products/services discussed in customer calls.
  • Generate automated responses for common queries using call transcription data.

HowdoesLatenodeenhanceDeepgramintegrationcapabilities?

Latenode provides a visual editor, advanced logic, and code blocks, allowing complex Deepgram workflows not possible with basic integrations.

Are there any limitations to the Deepgram and Google Business Profile integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Deepgram's processing time for audio files can affect workflow execution speed.
  • Google Business Profile has API usage limits that may impact high-volume updates.
  • The accuracy of Deepgram’s transcriptions can vary based on audio quality.

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