Deepgram and OpenPhone Integration

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Automatically transcribe OpenPhone calls with Deepgram, then use Latenode’s visual editor to analyze transcripts for sentiment and keywords. Build custom call centers with JavaScript and scale affordably.

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Deepgram

OpenPhone

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Deepgram and OpenPhone

Create a New Scenario to Connect Deepgram and OpenPhone

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Deepgram, triggered by another scenario, or executed manually (for testing purposes). In most cases, Deepgram or OpenPhone will be your first step. To do this, click "Choose an app," find Deepgram or OpenPhone, and select the appropriate trigger to start the scenario.

Add the Deepgram Node

Select the Deepgram node from the app selection panel on the right.

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Deepgram

Configure the Deepgram

Click on the Deepgram node to configure it. You can modify the Deepgram URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Deepgram

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Connect Deepgram

Sign In

Run node once

Add the OpenPhone Node

Next, click the plus (+) icon on the Deepgram node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.

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OpenPhone

Authenticate OpenPhone

Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.

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Deepgram

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OpenPhone

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Connect OpenPhone

Sign In

Run node once

Configure the Deepgram and OpenPhone Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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OpenPhone Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Deepgram and OpenPhone Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook

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Save and Activate the Scenario

After configuring Deepgram, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Deepgram and OpenPhone integration works as expected. Depending on your setup, data should flow between Deepgram and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Deepgram and OpenPhone

OpenPhone + Deepgram + Slack: When a call transcript is generated in OpenPhone, it's sent to Deepgram to get the full text. Then, the full transcript is sent to a designated Slack channel for review and follow-up.

OpenPhone + Deepgram + Google Sheets: Automatically log call transcripts and details in Google Sheets for analysis. When a call transcript is generated in OpenPhone, Deepgram transcribes the call from the URL. Then, the transcript and relevant call details are added to a Google Sheet for record-keeping and analysis.

Deepgram and OpenPhone integration alternatives

About Deepgram

Need to transcribe audio/video inside your Latenode automations? Deepgram offers fast, accurate speech-to-text. Connect it to your workflows for automated meeting summaries, content analysis, or customer support monitoring. Fine-tune results with custom vocabularies, all within Latenode's visual interface and code blocks.

About OpenPhone

Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.

See how Latenode works

FAQ Deepgram and OpenPhone

How can I connect my Deepgram account to OpenPhone using Latenode?

To connect your Deepgram account to OpenPhone on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Deepgram and click on "Connect".
  • Authenticate your Deepgram and OpenPhone accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically transcribe OpenPhone voicemails with Deepgram?

Yes, you can! Latenode allows you to create workflows to automatically transcribe voicemails using Deepgram, delivering insights instantly and saving valuable time for your team.

What types of tasks can I perform by integrating Deepgram with OpenPhone?

Integrating Deepgram with OpenPhone allows you to perform various tasks, including:

  • Transcribing call recordings for quality assurance analysis.
  • Analyzing customer sentiment from transcribed phone calls.
  • Creating searchable archives of phone conversations.
  • Triggering alerts based on keywords detected in call transcripts.
  • Generating summaries of phone calls for efficient follow-up.

How can I use Deepgram's diarization features within Latenode?

Latenode unlocks Deepgram's diarization, letting you analyze speaker-specific insights from OpenPhone calls through custom, scalable workflows.

Are there any limitations to the Deepgram and OpenPhone integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • High call volume transcription might incur Deepgram API usage costs.
  • Real-time transcription depends on Deepgram's API capabilities.
  • Workflow complexity may require JavaScript knowledge for advanced customization.

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