How to connect Delighted and 123FormBuilder
Create a New Scenario to Connect Delighted and 123FormBuilder
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or 123FormBuilder will be your first step. To do this, click "Choose an app," find Delighted or 123FormBuilder, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the 123FormBuilder Node
Next, click the plus (+) icon on the Delighted node, select 123FormBuilder from the list of available apps, and choose the action you need from the list of nodes within 123FormBuilder.

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Authenticate 123FormBuilder
Now, click the 123FormBuilder node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your 123FormBuilder settings. Authentication allows you to use 123FormBuilder through Latenode.
Configure the Delighted and 123FormBuilder Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and 123FormBuilder Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, 123FormBuilder, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and 123FormBuilder integration works as expected. Depending on your setup, data should flow between Delighted and 123FormBuilder (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and 123FormBuilder
Delighted + 123FormBuilder + Slack: When a new response is received in Delighted indicating a support request and a corresponding submission is found in 123FormBuilder, a notification is sent to a Slack channel.
123FormBuilder + Delighted + Google Sheets: When a new submission is received in 123FormBuilder and a new response in Delighted, the submission data and survey responses are added as a new row in Google Sheets for analysis and reporting.
Delighted and 123FormBuilder integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About 123FormBuilder
Streamline data collection by connecting 123FormBuilder to Latenode. Automatically trigger workflows when forms are submitted. Route form data to CRMs, databases, or email marketing tools. Use Latenode to validate entries, calculate scores, and manage follow-ups β automating processes with a no-code, scalable workflow.
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See how Latenode works
FAQ Delighted and 123FormBuilder
How can I connect my Delighted account to 123FormBuilder using Latenode?
To connect your Delighted account to 123FormBuilder on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and 123FormBuilder accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys after form submissions using Delighted and 123FormBuilder integration?
Yes, you can! Latenode enables automated workflows to trigger Delighted surveys immediately after a 123FormBuilder form is submitted, ensuring timely feedback and increased response rates.
What types of tasks can I perform by integrating Delighted with 123FormBuilder?
Integrating Delighted with 123FormBuilder allows you to perform various tasks, including:
- Automatically send customer satisfaction surveys after a form submission.
- Update customer profiles in Delighted based on form data.
- Trigger internal notifications for negative feedback received in Delighted.
- Create reports combining form data and survey responses for deeper insights.
- Personalize follow-up forms based on Delighted survey scores using AI.
What Delighted events can trigger workflows in Latenode?
Delighted events like new survey responses and changes in customer satisfaction scores can trigger automated workflows in Latenode, streamlining processes.
Are there any limitations to the Delighted and 123FormBuilder integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex logic may require custom JavaScript nodes within Latenode.
- Rate limits imposed by Delighted and 123FormBuilder APIs still apply.
- Initial setup requires understanding of both Delighted and 123FormBuilder data structures.