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Automatically trigger targeted Delighted surveys based on Acuity Scheduling appointments and use Latenode's visual editor to tailor feedback loops. Easily customize follow-ups and leverage JavaScript for unique data transformations, all while scaling affordably.
Connect Delighted and Acuity Scheduling in minutes with Latenode.
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In the workspace, click the “Create New Scenario” button.

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Acuity Scheduling will be your first step. To do this, click "Choose an app," find Delighted or Acuity Scheduling, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Acuity Scheduling from the list of available apps, and choose the action you need from the list of nodes within Acuity Scheduling.

Delighted
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Acuity Scheduling
Now, click the Acuity Scheduling node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Acuity Scheduling settings. Authentication allows you to use Acuity Scheduling through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Acuity Scheduling
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
After configuring Delighted, Acuity Scheduling, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Acuity Scheduling integration works as expected. Depending on your setup, data should flow between Delighted and Acuity Scheduling (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Acuity Scheduling + Slack: When a new response is received in Delighted indicating a very low satisfaction score, the automation finds the corresponding appointment in Acuity Scheduling using client information and sends a Slack message to a designated channel to alert the team.
Acuity Scheduling + Delighted + Google Sheets: When a new appointment is booked in Acuity Scheduling, the automation captures the appointment details and, after the appointment, sends a survey via Delighted. The appointment details and survey results are then logged in a Google Sheet for analysis.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Acuity Scheduling
Automate appointment scheduling with Acuity inside Latenode. Sync appointments to calendars, send reminders, and update CRMs automatically. Ditch manual data entry and build custom workflows using Latenode’s visual editor and API-first design. Scale your scheduling processes without code or per-step pricing limits.
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How can I connect my Delighted account to Acuity Scheduling using Latenode?
To connect your Delighted account to Acuity Scheduling on Latenode, follow these steps:
Can I trigger surveys after appointments using this integration?
Yes, you can! Use Latenode to automatically trigger Delighted surveys after Acuity Scheduling appointments. This provides immediate feedback on customer experience and service quality.
What types of tasks can I perform by integrating Delighted with Acuity Scheduling?
Integrating Delighted with Acuity Scheduling allows you to perform various tasks, including:
Can I filter survey sends based on appointment type in Delighted?
Yes, with Latenode, you can filter Delighted surveys by Acuity Scheduling appointment type. This ensures targeted and relevant feedback collection for each service.
Are there any limitations to the Delighted and Acuity Scheduling integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: