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Automatically analyze Delighted survey responses with AI Agent, then act on insights. Latenode's visual editor makes custom response routing a breeze and, with affordable execution-based pricing, scaling your survey follow-up costs less.
Connect Delighted and AI Agent in minutes with Latenode.
Create Delighted to AI Agent workflow
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Create a New Scenario to Connect Delighted and AI Agent
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or AI Agent will be your first step. To do this, click "Choose an app," find Delighted or AI Agent, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the AI Agent Node
Next, click the plus (+) icon on the Delighted node, select AI Agent from the list of available apps, and choose the action you need from the list of nodes within AI Agent.
Delighted
β
AI Agent
Authenticate AI Agent
Now, click the AI Agent node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your AI Agent settings. Authentication allows you to use AI Agent through Latenode.
Configure the Delighted and AI Agent Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and AI Agent Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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AI Agent
Trigger on Webhook
β
Delighted
β
β
Iterator
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Webhook response
Save and Activate the Scenario
After configuring Delighted, AI Agent, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and AI Agent integration works as expected. Depending on your setup, data should flow between Delighted and AI Agent (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + AI Agent + Slack: When a new response is received in Delighted, it's analyzed by the AI Agent. If the AI detects a negative sentiment needing action, a message is sent to a designated Slack channel.
Delighted + AI Agent + Zendesk: When a new response arrives in Delighted, the AI Agent summarizes the feedback and creates a support ticket in Zendesk.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About AI Agent
Use AI Agent in Latenode to automate content creation, data analysis, or customer support. Configure agents with prompts, then integrate them into workflows. Unlike standalone solutions, Latenode lets you connect AI to any app, scale automatically, and customize with code where needed.
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How can I connect my Delighted account to AI Agent using Latenode?
To connect your Delighted account to AI Agent on Latenode, follow these steps:
Can I analyze survey responses with AI?
Yes! With Latenode, use AI Agent to instantly analyze Delighted survey feedback, identify trends, and generate actionable insights, all without coding. Improve customer satisfaction faster.
What types of tasks can I perform by integrating Delighted with AI Agent?
Integrating Delighted with AI Agent allows you to perform various tasks, including:
Can I automatically tag feedback using AI on Latenode?
Yes, automatically tag Delighted feedback using AI Agent within Latenode. This helps categorize insights quickly and efficiently without manual effort.
Are there any limitations to the Delighted and AI Agent integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: