How to connect Delighted and AI GPT Router
Create a New Scenario to Connect Delighted and AI GPT Router
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or AI GPT Router will be your first step. To do this, click "Choose an app," find Delighted or AI GPT Router, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the AI GPT Router Node
Next, click the plus (+) icon on the Delighted node, select AI GPT Router from the list of available apps, and choose the action you need from the list of nodes within AI GPT Router.

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Authenticate AI GPT Router
Now, click the AI GPT Router node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your AI GPT Router settings. Authentication allows you to use AI GPT Router through Latenode.
Configure the Delighted and AI GPT Router Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and AI GPT Router Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, AI GPT Router, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Delighted and AI GPT Router integration works as expected. Depending on your setup, data should flow between Delighted and AI GPT Router (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and AI GPT Router
Delighted + AI GPT Router + Slack: When a new response is received in Delighted, the AI GPT Router analyzes the sentiment and extracts keywords. Based on the analysis, a message is sent to a specific Slack channel to notify the relevant team.
Delighted + AI GPT Router + Google Sheets: When a new response is received from Delighted, the AI GPT Router analyzes the response. The analysis results, along with the original response, are then added as a new row in a Google Sheet for tracking and analysis.
Delighted and AI GPT Router integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI โ all without per-step costs.
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About AI GPT Router
Use AI GPT Router in Latenode to intelligently route and process text. Automate content summarization, sentiment analysis, or language translation based on custom criteria. Chain AI tasks with no-code tools, APIs, and file parsing nodes. Scale complex AI workflows easily with prompt-driven logic and affordable, execution-based pricing.
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FAQ Delighted and AI GPT Router
How can I connect my Delighted account to AI GPT Router using Latenode?
To connect your Delighted account to AI GPT Router on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and AI GPT Router accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I analyze survey responses for sentiment using Delighted and AI GPT Router integration?
Yes, use AI GPT Router to analyze Delighted survey responses in Latenode. Identify trends, improving customer satisfaction proactively using sentiment insights, and all without coding.
What types of tasks can I perform by integrating Delighted with AI GPT Router?
Integrating Delighted with AI GPT Router allows you to perform various tasks, including:
- Categorizing customer feedback based on topic using AI analysis.
- Generating personalized follow-up messages based on survey sentiment.
- Automatically routing negative feedback to support team channels.
- Summarizing long-form feedback for quick insights and action planning.
- Tagging responses by keywords for easier reporting and analysis.
Can I trigger AI actions based on Delighted survey scores in Latenode?
Yes, use Delighted scores to trigger AI GPT Router in Latenode, enabling custom workflows and automated responses based on customer feedback in real time.
Are there any limitations to the Delighted and AI GPT Router integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Delighted and AI GPT Router API may affect performance.
- Complex AI prompt engineering may require advanced configuration.
- Historical data processing is subject to API availability and limitations.