Delighted and Apollo Integration

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Automatically enrich Apollo profiles with real-time customer satisfaction data from Delighted. Latenode's visual editor and affordable execution pricing makes it easier to target outreach based on sentiment, closing deals faster with custom, data-backed workflows.

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Delighted

Apollo

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and Apollo

Create a New Scenario to Connect Delighted and Apollo

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Apollo will be your first step. To do this, click "Choose an app," find Delighted or Apollo, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Apollo Node

Next, click the plus (+) icon on the Delighted node, select Apollo from the list of available apps, and choose the action you need from the list of nodes within Apollo.

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Authenticate Apollo

Now, click the Apollo node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Apollo settings. Authentication allows you to use Apollo through Latenode.

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Configure the Delighted and Apollo Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Delighted and Apollo Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, Apollo, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Delighted and Apollo integration works as expected. Depending on your setup, data should flow between Delighted and Apollo (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and Apollo

Delighted + Slack + Apollo: When a new negative response is received in Delighted, a message is sent to a designated Slack channel to alert the sales team, and then relevant contact details are searched for in Apollo.

Apollo + Delighted + HubSpot: When a new contact is created in Apollo, a customer satisfaction survey is automatically sent via Delighted. The contact's information in HubSpot is then updated or created if it doesn't already exist.

Delighted and Apollo integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β€” all without per-step costs.

About Apollo

Need precise location data? Integrate Apollo into Latenode workflows to automatically geocode addresses or enrich customer profiles with location insights. Automate data validation and routing based on geographic parameters. Use Latenode's visual editor to build scalable location-aware processes without complex coding.

See how Latenode works

FAQ Delighted and Apollo

How can I connect my Delighted account to Apollo using Latenode?

To connect your Delighted account to Apollo on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and Apollo accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Apollo with Delighted feedback?

Yes, you can! Latenode lets you update Apollo contacts based on Delighted survey responses. This ensures your sales team has the latest customer sentiment, improving outreach effectiveness.

What types of tasks can I perform by integrating Delighted with Apollo?

Integrating Delighted with Apollo allows you to perform various tasks, including:

  • Create Apollo tasks based on negative Delighted survey responses.
  • Update Apollo contact properties with Delighted Net Promoter Scores.
  • Trigger personalized email sequences in Apollo after a positive Delighted review.
  • Add new contacts to Apollo when they leave Delighted feedback.
  • Send internal notifications via Slack for critical Delighted feedback scores.

What Delighted survey data can I access within Latenode workflows?

You can access survey responses, NPS scores, CSAT ratings, and custom properties directly in Latenode. Use this data to trigger actions in other apps.

Are there any limitations to the Delighted and Apollo integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical data from Delighted may not be immediately available in Apollo.
  • Rate limits apply to both the Delighted and Apollo APIs.
  • Complex data transformations may require JavaScript or AI steps.

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