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How to connect Delighted and Bland AI
Create a New Scenario to Connect Delighted and Bland AI
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Bland AI will be your first step. To do this, click "Choose an app," find Delighted or Bland AI, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Bland AI Node
Next, click the plus (+) icon on the Delighted node, select Bland AI from the list of available apps, and choose the action you need from the list of nodes within Bland AI.
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Authenticate Bland AI
Now, click the Bland AI node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Bland AI settings. Authentication allows you to use Bland AI through Latenode.
Configure the Delighted and Bland AI Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Bland AI Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Bland AI, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Bland AI integration works as expected. Depending on your setup, data should flow between Delighted and Bland AI (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Bland AI
Delighted + Bland AI + Slack: When a new response is received in Delighted, the response text is sent to Bland AI for sentiment analysis. The analysis result is then sent as a message to a designated Slack channel.
Delighted + Bland AI + Google Sheets: When a new response is received in Delighted, the survey response is sent to Bland AI to get the transcript. This transcript is then logged in a Google Sheet row along with other response details.
Delighted and Bland AI integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Bland AI
Use Bland AI in Latenode to automate content creation or rewrite existing text. Streamline your marketing or support workflows by generating tailored responses. Integrate it directly into your Latenode scenarios and use visual tools to manage prompts, route results, and scale AI tasks without complex coding.
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See how Latenode works
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FAQ Delighted and Bland AI
How can I connect my Delighted account to Bland AI using Latenode?
To connect your Delighted account to Bland AI on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Bland AI accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I analyze survey responses with Bland AI to identify key themes?
Yes, you can! Latenode's visual editor makes it simple to send Delighted survey data to Bland AI for sentiment analysis, quickly surfacing actionable insights.
What types of tasks can I perform by integrating Delighted with Bland AI?
Integrating Delighted with Bland AI allows you to perform various tasks, including:
- Automatically categorize customer feedback from Delighted surveys.
- Trigger personalized follow-up emails based on sentiment analysis.
- Generate summaries of customer feedback for different survey segments.
- Identify recurring issues and trends in customer feedback data.
- Route urgent feedback to support teams using AI-driven prioritization.
What Delighted events can trigger workflows inside of Latenode?
New survey responses, survey completed events, and changes to subscriber properties can trigger automated workflows within Latenode.
Are there any limitations to the Delighted and Bland AI integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large volumes of survey data may require optimized workflows.
- Bland AI usage is subject to its own rate limits and API constraints.
- Complex custom sentiment analysis requires familiarity with prompt engineering.
