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How to connect Delighted and Blue
Create a New Scenario to Connect Delighted and Blue
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Blue will be your first step. To do this, click "Choose an app," find Delighted or Blue, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Blue Node
Next, click the plus (+) icon on the Delighted node, select Blue from the list of available apps, and choose the action you need from the list of nodes within Blue.
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Authenticate Blue
Now, click the Blue node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Blue settings. Authentication allows you to use Blue through Latenode.
Configure the Delighted and Blue Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Blue Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Blue, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Blue integration works as expected. Depending on your setup, data should flow between Delighted and Blue (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Blue
Delighted + Blue + Slack: When a new negative response is received in Delighted, the feedback is sent to Blue for analysis. A notification about the negative feedback is then sent to a relevant Slack channel.
Blue + Delighted + Google Sheets: When a Project Event happens in Blue, send a targeted survey using Delighted, and record the survey results (including the Blue Project Event data) in Google Sheets.
Delighted and Blue integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Blue
Use Blue in Latenode to streamline data validation. Catch errors early by adding pre-built Blue validation nodes to any workflow. Automate data cleansing and standardization before it reaches your database, avoiding inconsistencies. Benefit from Latenode’s visual editor and scaling features.
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See how Latenode works
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FAQ Delighted and Blue
How can I connect my Delighted account to Blue using Latenode?
To connect your Delighted account to Blue on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Blue accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Blue with customer satisfaction data from Delighted?
Yes, you can! Latenode's visual editor makes it easy to sync feedback data from Delighted surveys to Blue, improving customer profiles and targeting without coding.
What types of tasks can I perform by integrating Delighted with Blue?
Integrating Delighted with Blue allows you to perform various tasks, including:
- Automatically add new Delighted survey respondents to Blue lists.
- Update contact properties in Blue based on Delighted survey scores.
- Trigger personalized Blue email campaigns based on customer feedback.
- Create new Blue deals when a customer gives a positive Delighted rating.
- Send internal notifications via Blue when negative feedback is received.
What level of Delighted survey data can I access through Latenode?
Latenode provides access to all survey responses, scores, and metadata from Delighted, letting you build robust automations.
Are there any limitations to the Delighted and Blue integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- The number of operations depends on your Latenode subscription plan.
- Historical data migration might need manual configuration.
