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Automatically trigger personalized email campaigns in Brevo (Sendinblue) based on Delighted survey responses. Use Latenodeβs no-code visual editor to orchestrate powerful follow-ups and ensure timely customer engagement, all while scaling affordably.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Brevo (Sendinblue) will be your first step. To do this, click "Choose an app," find Delighted or Brevo (Sendinblue), and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Brevo (Sendinblue) from the list of available apps, and choose the action you need from the list of nodes within Brevo (Sendinblue).

Delighted
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Brevo (Sendinblue)
Now, click the Brevo (Sendinblue) node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Brevo (Sendinblue) settings. Authentication allows you to use Brevo (Sendinblue) through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Brevo (Sendinblue)
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
After configuring Delighted, Brevo (Sendinblue), and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and Brevo (Sendinblue) integration works as expected. Depending on your setup, data should flow between Delighted and Brevo (Sendinblue) (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Brevo (Sendinblue) + Slack: When a new negative response is received in Delighted, a personalized follow-up email is sent via Brevo (Sendinblue) to address the feedback. Simultaneously, a notification is sent to a designated Slack channel to alert the support team about the negative feedback.
Brevo (Sendinblue) + Delighted + Google Sheets: After sending a marketing email campaign through Brevo (Sendinblue), send a survey via Delighted to recipients. The survey responses are then logged in Google Sheets for analysis and tracking of customer sentiment.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About Brevo (Sendinblue)
Automate email marketing and SMS within Latenode. Connect Brevo (Sendinblue) to your workflows to trigger campaigns based on events in other apps. Enrich contact data, segment audiences, and personalize messages with Latenode's data manipulation and AI nodes. Ditch manual tasks; build scalable marketing automation at a fraction of the cost.
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How can I connect my Delighted account to Brevo (Sendinblue) using Latenode?
To connect your Delighted account to Brevo (Sendinblue) on Latenode, follow these steps:
Can I trigger targeted email campaigns based on survey responses?
Yes, you can! Latenode allows you to trigger Brevo (Sendinblue) campaigns based on Delighted survey results. This enables highly personalized follow-ups, boosting engagement and customer satisfaction.
What types of tasks can I perform by integrating Delighted with Brevo (Sendinblue)?
Integrating Delighted with Brevo (Sendinblue) allows you to perform various tasks, including:
WhatDelightedeventstriggerworkflowsinLatenode?
New survey responses and NPS scores trigger workflows. Use Latenode's logic blocks and JavaScript steps to filter and enrich your data with AI.
Are there any limitations to the Delighted and Brevo (Sendinblue) integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: