.svg){kind=icon}
How to connect Delighted and Businessmap
Create a New Scenario to Connect Delighted and Businessmap
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Businessmap will be your first step. To do this, click "Choose an app," find Delighted or Businessmap, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
+
1
Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Businessmap Node
Next, click the plus (+) icon on the Delighted node, select Businessmap from the list of available apps, and choose the action you need from the list of nodes within Businessmap.
1
Delighted
⚙
+
2
Businessmap
Authenticate Businessmap
Now, click the Businessmap node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Businessmap settings. Authentication allows you to use Businessmap through Latenode.
Configure the Delighted and Businessmap Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Businessmap Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
5
JavaScript
⚙
6
AI Anthropic Claude 3
⚙
+
7
Businessmap
1
Trigger on Webhook
⚙
2
Delighted
⚙
⚙
3
Iterator
⚙
+
4
Webhook response
Save and Activate the Scenario
After configuring Delighted, Businessmap, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Businessmap integration works as expected. Depending on your setup, data should flow between Delighted and Businessmap (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Businessmap
Delighted + Businessmap + Slack: When a new response is received in Delighted, a card is created in Businessmap to address the feedback, and a Slack message is sent to the team for awareness.
Businessmap + Delighted + Google Sheets: When a card event occurs in Businessmap (e.g., completion), a survey is sent via Delighted, and the survey response is logged in a Google Sheet.
Delighted and Businessmap integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
Related categories
About Businessmap
Use Businessmap in Latenode to automate project tracking and team workflows. Update cards, trigger actions based on status changes, and sync data with other apps. Latenode adds no-code AI, custom logic, and scalable execution. Automate beyond basic integrations and build end-to-end processes visually.
Similar apps
Related categories
See how Latenode works
.svg)
.png)
FAQ Delighted and Businessmap
How can I connect my Delighted account to Businessmap using Latenode?
To connect your Delighted account to Businessmap on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Businessmap accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create tasks based on survey responses?
Yes, you can! Latenode lets you trigger Businessmap tasks directly from Delighted survey responses. This helps resolve negative feedback immediately, improving customer satisfaction.
What types of tasks can I perform by integrating Delighted with Businessmap?
Integrating Delighted with Businessmap allows you to perform various tasks, including:
- Create new Businessmap cards from negative Delighted survey responses.
- Update Businessmap task status when a Delighted survey is completed.
- Send personalized follow-up emails based on Businessmap task completion.
- Analyze survey response trends to improve Businessmap workflow efficiency.
- Trigger custom notifications in Businessmap when survey scores drop.
Can I use JavaScript to customize the Delighted-Businessmap integration?
Yes! Latenode lets you use JavaScript to handle complex data transformations between Delighted and Businessmap, offering unparalleled flexibility.
Are there any limitations to the Delighted and Businessmap integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data migration between the platforms is not directly supported.
- Complex conditional logic may require some JavaScript coding.
- Custom Delighted properties require careful mapping to Businessmap fields.
