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How to connect Delighted and Cal.com
Create a New Scenario to Connect Delighted and Cal.com
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Cal.com will be your first step. To do this, click "Choose an app," find Delighted or Cal.com, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Cal.com Node
Next, click the plus (+) icon on the Delighted node, select Cal.com from the list of available apps, and choose the action you need from the list of nodes within Cal.com.
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Authenticate Cal.com
Now, click the Cal.com node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Cal.com settings. Authentication allows you to use Cal.com through Latenode.
Configure the Delighted and Cal.com Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Cal.com Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Cal.com, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Cal.com integration works as expected. Depending on your setup, data should flow between Delighted and Cal.com (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Cal.com
Delighted + Cal.com + Slack: When a customer submits a negative response in Delighted, automatically schedule a follow-up call via Cal.com and notify the support team in a Slack channel.
Cal.com + Delighted + HubSpot: When a new booking is created in Cal.com, send a survey to the customer via Delighted and update the contact in HubSpot with the survey response (if applicable). If the contact doesn't exist, create it first.
Delighted and Cal.com integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Cal.com
Embed Cal.com in Latenode to automate meeting scheduling. Trigger flows based on booking events: send follow-up emails, update CRMs, or generate reports. Latenode adds advanced logic, data manipulation, and integrations Cal.com lacks natively, creating flexible, scalable scheduling workflows.
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See how Latenode works
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FAQ Delighted and Cal.com
How can I connect my Delighted account to Cal.com using Latenode?
To connect your Delighted account to Cal.com on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Cal.com accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys after successful Cal.com bookings?
Yes, you can! Latenode lets you trigger Delighted surveys automatically after a Cal.com booking. Get instant feedback and improve customer satisfaction by connecting key apps with visual workflows.
What types of tasks can I perform by integrating Delighted with Cal.com?
Integrating Delighted with Cal.com allows you to perform various tasks, including:
- Automatically send customer satisfaction surveys after meeting completion.
- Update contact details in Delighted based on Cal.com booking information.
- Trigger personalized follow-up emails based on survey responses.
- Create reports combining booking data with customer feedback scores.
- Send alerts to your team if a survey response indicates a negative experience.
How does Latenode enhance Delighted's reporting capabilities?
Latenode allows you to combine Delighted survey data with Cal.com booking info and external sources, creating comprehensive, actionable business insights via custom dashboards.
Are there any limitations to the Delighted and Cal.com integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflows with extensive data transformation might require JavaScript knowledge.
- Real-time updates depend on the API rate limits of both Delighted and Cal.com.
- Custom Delighted survey types beyond NPS, CSAT, and CES may need custom handling.
