Delighted and Caption AI Integration

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Automatically analyze Delighted survey feedback with Caption AI to identify key themes and improve customer satisfaction. Latenode's visual editor and affordable execution pricing make sentiment analysis accessible. Customize logic using JavaScript, unlocking deeper insights from customer data.

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Delighted

Caption AI

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and Caption AI

Create a New Scenario to Connect Delighted and Caption AI

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Caption AI will be your first step. To do this, click "Choose an app," find Delighted or Caption AI, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Caption AI Node

Next, click the plus (+) icon on the Delighted node, select Caption AI from the list of available apps, and choose the action you need from the list of nodes within Caption AI.

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Authenticate Caption AI

Now, click the Caption AI node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Caption AI settings. Authentication allows you to use Caption AI through Latenode.

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Configure the Delighted and Caption AI Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Delighted and Caption AI Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, Caption AI, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Caption AI integration works as expected. Depending on your setup, data should flow between Delighted and Caption AI (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and Caption AI

Delighted + Caption AI + Slack: When a new response is received in Delighted, Caption AI summarizes the feedback. The summary is then posted to a dedicated Slack channel for quick review.

Delighted + Caption AI + Google Sheets: Analyze survey feedback from Delighted using Caption AI to determine sentiment. Log the sentiment trend in a Google Sheet for deeper analysis and historical tracking.

Delighted and Caption AI integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

About Caption AI

Caption AI in Latenode streamlines content creation. Generate captions from images or videos directly within your workflows. Automate social media posting, ad campaigns, or content archiving. Latenode's visual editor and flexible integrations reduce manual work and allow for personalized, automated caption generation at scale, without code.

See how Latenode works

FAQ Delighted and Caption AI

How can I connect my Delighted account to Caption AI using Latenode?

To connect your Delighted account to Caption AI on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and Caption AI accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create social media posts from survey feedback?

Yes, you can! Latenode's AI steps analyze Delighted feedback and generate captions for Caption AI, automating content creation and improving your brand presence.

What types of tasks can I perform by integrating Delighted with Caption AI?

Integrating Delighted with Caption AI allows you to perform various tasks, including:

  • Automatically generate social media posts from positive survey responses.
  • Create targeted marketing campaigns based on customer sentiment analysis.
  • Summarize customer feedback and generate reports using AI.
  • Translate survey responses into multiple languages for global insights.
  • Trigger personalized follow-up actions based on feedback keywords.

Can I filter Delighted survey responses before sending data to Caption AI?

Yes, with Latenode, filter Delighted responses based on score or keywords, ensuring only relevant data reaches Caption AI, saving credits.

Are there any limitations to the Delighted and Caption AI integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Large volumes of survey data may require optimized workflows for processing.
  • Caption AI's character limits may truncate longer feedback responses.
  • Custom sentiment analysis models require JavaScript and prompt engineering skills.

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