How to connect Delighted and Captions
Create a New Scenario to Connect Delighted and Captions
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Captions will be your first step. To do this, click "Choose an app," find Delighted or Captions, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Captions Node
Next, click the plus (+) icon on the Delighted node, select Captions from the list of available apps, and choose the action you need from the list of nodes within Captions.

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Authenticate Captions
Now, click the Captions node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Captions settings. Authentication allows you to use Captions through Latenode.
Configure the Delighted and Captions Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Captions Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Captions, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Delighted and Captions integration works as expected. Depending on your setup, data should flow between Delighted and Captions (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Captions
Delighted + Slack: When a new negative response is received in Delighted, a message is sent to a Slack channel for internal review.
Delighted + Captions + Zendesk: When a new response is received in Delighted, Captions analyzes the text. If the analysis identifies negative feedback, a Zendesk ticket is created and the Delighted survey response added as a comment.
Delighted and Captions integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI โ all without per-step costs.
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About Captions
Need accurate, automated captions for videos? Integrate Captions with Latenode to generate and sync subtitles across platforms. Automate video accessibility for marketing, training, or support. Latenode adds scheduling, file handling, and error control to Captions, making scalable captioning workflows simple and efficient.
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See how Latenode works
FAQ Delighted and Captions
How can I connect my Delighted account to Captions using Latenode?
To connect your Delighted account to Captions on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Captions accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically caption Delighted feedback videos?
Yes, you can! Latenode enables automated workflows, adding Captions to Delighted video feedback. Improve accessibility and understand user sentiment faster using this powerful combination.
What types of tasks can I perform by integrating Delighted with Captions?
Integrating Delighted with Captions allows you to perform various tasks, including:
- Automatically generate captions for video testimonials received in Delighted.
- Transcribe customer feedback from Delighted surveys into Captions.
- Create shareable video snippets with Captions based on Delighted survey results.
- Analyze transcribed feedback in Captions for sentiment and key themes.
- Trigger follow-up actions in Delighted based on Captions analysis.
Can I use custom JavaScript code within the Delighted Captions workflow?
Yes! Latenode allows you to incorporate JavaScript for advanced data manipulation and conditional logic within your Delighted and Captions automations.
Are there any limitations to the Delighted and Captions integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Captions features are limited to those available via the Captions API.
- Complex video editing within the automation requires custom JavaScript.
- Large volumes of video processing may be subject to Captions API rate limits.