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How to connect Delighted and Chargebee
Create a New Scenario to Connect Delighted and Chargebee
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Chargebee will be your first step. To do this, click "Choose an app," find Delighted or Chargebee, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Chargebee Node
Next, click the plus (+) icon on the Delighted node, select Chargebee from the list of available apps, and choose the action you need from the list of nodes within Chargebee.
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Authenticate Chargebee
Now, click the Chargebee node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Chargebee settings. Authentication allows you to use Chargebee through Latenode.
Configure the Delighted and Chargebee Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Chargebee Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Chargebee, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Chargebee integration works as expected. Depending on your setup, data should flow between Delighted and Chargebee (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Chargebee
Delighted + Chargebee + Slack: When a customer submits a negative response in Delighted, fetch the customer details from Chargebee and then send a message to a designated Slack channel to alert the Chargebee support team.
Chargebee + Intercom + Delighted: When a subscription is cancelled in Chargebee, find the corresponding contact in Intercom and send them a survey via Delighted to understand the reason for cancellation.
Delighted and Chargebee integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Chargebee
Use Chargebee in Latenode to automate subscription management tasks. Create workflows that trigger actions based on subscription events, like new sign-ups or failed payments. Sync Chargebee data with CRMs, accounting software, or internal databases. Process data with no-code tools or custom JavaScript. Scale billing processes with Latenode's efficient execution model.
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See how Latenode works
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FAQ Delighted and Chargebee
How can I connect my Delighted account to Chargebee using Latenode?
To connect your Delighted account to Chargebee on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Chargebee accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on subscription changes?
Yes, you can! Latenode lets you trigger Delighted surveys based on Chargebee subscription events, like upgrades, cancellations, or renewals, using visual logic and no-code tools, for timely feedback.
What types of tasks can I perform by integrating Delighted with Chargebee?
Integrating Delighted with Chargebee allows you to perform various tasks, including:
- Automatically send customer satisfaction surveys after a successful subscription.
- Trigger personalized follow-ups based on survey responses and subscription status.
- Update customer records in Chargebee based on feedback received in Delighted.
- Segment customers for targeted marketing campaigns using survey data.
- Analyze survey responses alongside subscription data to identify trends.
Can I use Delighted to reduce churn risk via Latenode?
Yes! By connecting Delighted and Chargebee, you can proactively identify at-risk customers through sentiment analysis and personalized interventions.
Are there any limitations to the Delighted and Chargebee integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data from Delighted prior to integration won't automatically sync to Chargebee.
- Complex custom fields in Chargebee might require JavaScript transformations for Delighted.
- Rate limits from either Delighted or Chargebee may impact high-volume workflows.
