Delighted and Clockify Integration

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Automatically log Clockify time entries when you receive specific Delighted survey responses, triggering tailored actions based on customer feedback. Latenode's visual editor simplifies complex logic, plus pay only for execution time, not steps.

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Delighted

Clockify

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and Clockify

Create a New Scenario to Connect Delighted and Clockify

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Clockify will be your first step. To do this, click "Choose an app," find Delighted or Clockify, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Delighted

Sign In

Run node once

Add the Clockify Node

Next, click the plus (+) icon on the Delighted node, select Clockify from the list of available apps, and choose the action you need from the list of nodes within Clockify.

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Authenticate Clockify

Now, click the Clockify node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Clockify settings. Authentication allows you to use Clockify through Latenode.

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Configure the Delighted and Clockify Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Delighted and Clockify Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, Clockify, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Clockify integration works as expected. Depending on your setup, data should flow between Delighted and Clockify (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and Clockify

Delighted + Clockify + Slack: When a new negative response is received in Delighted, a task is created in Clockify to address the feedback. The team is then notified in Slack about the new task.

Clockify + Delighted + Google Sheets: Track time spent on customer issues using Clockify. After the time entry is created, a customer satisfaction survey is sent via Delighted. The time entry data, including customer feedback, is then stored in Google Sheets.

Delighted and Clockify integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

About Clockify

Track work hours in Clockify and automate reporting within Latenode. Log time entries, then trigger automated invoice creation, project updates, or performance dashboards. Centralize time tracking data in your workflows and reduce manual data entry. Use AI tools to analyze time data and optimize project timelines.

See how Latenode works

FAQ Delighted and Clockify

How can I connect my Delighted account to Clockify using Latenode?

To connect your Delighted account to Clockify on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and Clockify accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I track survey responses against project time?

Yes! Latenode lets you sync Delighted survey data with Clockify time entries. This improves project reporting by correlating customer feedback to specific time investments.

What types of tasks can I perform by integrating Delighted with Clockify?

Integrating Delighted with Clockify allows you to perform various tasks, including:

  • Automatically create Clockify projects based on new Delighted survey responses.
  • Log time against a project when a negative Delighted survey response is received.
  • Update project status in Clockify based on Delighted Net Promoter Score.
  • Trigger personalized follow-up surveys in Delighted after Clockify time thresholds.
  • Send summary reports of Delighted feedback with Clockify time tracking data.

How can I automate Delighted survey sends based on tracked time?

Use Latenode to trigger Delighted surveys after Clockify shows a project passes a billable time threshold, ensuring timely client feedback.

Are there any limitations to the Delighted and Clockify integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical data sync is not supported; only new data will be processed.
  • Custom field mapping between Delighted and Clockify may require JavaScript.
  • Complex logic may require intermediate data transformation steps.

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