Delighted and Cloze Integration

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Automatically update your Cloze contacts based on Delighted survey responses. Latenode’s visual editor makes it easier to customize workflows, add complex logic with JavaScript, and scale affordably as your business grows.

Swap Apps

Delighted

Cloze

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and Cloze

Create a New Scenario to Connect Delighted and Cloze

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Cloze will be your first step. To do this, click "Choose an app," find Delighted or Cloze, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Delighted

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Connect Delighted

Sign In

Run node once

Add the Cloze Node

Next, click the plus (+) icon on the Delighted node, select Cloze from the list of available apps, and choose the action you need from the list of nodes within Cloze.

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Cloze

Authenticate Cloze

Now, click the Cloze node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Cloze settings. Authentication allows you to use Cloze through Latenode.

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Cloze

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Sign In

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Configure the Delighted and Cloze Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the Delighted and Cloze Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, Cloze, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Cloze integration works as expected. Depending on your setup, data should flow between Delighted and Cloze (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and Cloze

Delighted + Cloze + Slack: When a new negative response is received in Delighted, a task is created in Cloze to follow up, and a notification is sent to the support team in Slack.

Cloze + Delighted + Google Sheets: When a person is updated in Cloze, their information and any associated Delighted survey scores (obtained by finding the person in Delighted) are logged in a Google Sheet for analysis.

Delighted and Cloze integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

About Cloze

Use Cloze in Latenode to automate your CRM and sales processes. Automatically update records, trigger follow-ups, and generate reports based on real-time data. Integrate Cloze with other apps like email, calendars, and databases using Latenode's visual editor. Customize flows with JavaScript or AI for advanced lead qualification and faster deal closing.

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FAQ Delighted and Cloze

How can I connect my Delighted account to Cloze using Latenode?

To connect your Delighted account to Cloze on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and Cloze accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger Cloze actions based on Delighted survey responses?

Yes, you can! Using Latenode, trigger Cloze actions when you receive specific feedback in Delighted. This automates follow-ups and improves customer relationship management.

What types of tasks can I perform by integrating Delighted with Cloze?

Integrating Delighted with Cloze allows you to perform various tasks, including:

  • Create new Cloze contacts from positive Delighted survey responses.
  • Update contact information in Cloze based on Delighted survey data.
  • Trigger email sequences in Cloze for promoters in Delighted surveys.
  • Send internal notifications based on negative Delighted survey feedback.
  • Log Delighted survey results as notes in Cloze contact profiles.

Can I customize the data passed from Delighted to Cloze?

Yes! Latenode's no-code data mapping and JavaScript blocks let you transform and filter Delighted data before updating Cloze, ensuring data accuracy.

Are there any limitations to the Delighted and Cloze integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex conditional logic may require JavaScript knowledge.
  • Initial setup requires valid API keys for both Delighted and Cloze.
  • Rate limits of Delighted and Cloze APIs may affect high-volume workflows.

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