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Automatically update your Cloze contacts based on Delighted survey responses. Latenodeβs visual editor makes it easier to customize workflows, add complex logic with JavaScript, and scale affordably as your business grows.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Cloze will be your first step. To do this, click "Choose an app," find Delighted or Cloze, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Cloze from the list of available apps, and choose the action you need from the list of nodes within Cloze.

Delighted
β
Cloze
Now, click the Cloze node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Cloze settings. Authentication allows you to use Cloze through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
β
Cloze
Trigger on Webhook
β
Delighted
β
β
Iterator
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Webhook response
After configuring Delighted, Cloze, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and Cloze integration works as expected. Depending on your setup, data should flow between Delighted and Cloze (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Cloze + Slack: When a new negative response is received in Delighted, a task is created in Cloze to follow up, and a notification is sent to the support team in Slack.
Cloze + Delighted + Google Sheets: When a person is updated in Cloze, their information and any associated Delighted survey scores (obtained by finding the person in Delighted) are logged in a Google Sheet for analysis.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About Cloze
Use Cloze in Latenode to automate your CRM and sales processes. Automatically update records, trigger follow-ups, and generate reports based on real-time data. Integrate Cloze with other apps like email, calendars, and databases using Latenode's visual editor. Customize flows with JavaScript or AI for advanced lead qualification and faster deal closing.
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How can I connect my Delighted account to Cloze using Latenode?
To connect your Delighted account to Cloze on Latenode, follow these steps:
Can I trigger Cloze actions based on Delighted survey responses?
Yes, you can! Using Latenode, trigger Cloze actions when you receive specific feedback in Delighted. This automates follow-ups and improves customer relationship management.
What types of tasks can I perform by integrating Delighted with Cloze?
Integrating Delighted with Cloze allows you to perform various tasks, including:
Can I customize the data passed from Delighted to Cloze?
Yes! Latenode's no-code data mapping and JavaScript blocks let you transform and filter Delighted data before updating Cloze, ensuring data accuracy.
Are there any limitations to the Delighted and Cloze integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: