How to connect Delighted and Creatomate
Create a New Scenario to Connect Delighted and Creatomate
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Creatomate will be your first step. To do this, click "Choose an app," find Delighted or Creatomate, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Creatomate Node
Next, click the plus (+) icon on the Delighted node, select Creatomate from the list of available apps, and choose the action you need from the list of nodes within Creatomate.

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Authenticate Creatomate
Now, click the Creatomate node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Creatomate settings. Authentication allows you to use Creatomate through Latenode.
Configure the Delighted and Creatomate Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Creatomate Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Creatomate, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Creatomate integration works as expected. Depending on your setup, data should flow between Delighted and Creatomate (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Creatomate
Delighted + Creatomate + Google Sheets: When a new response is received in Delighted, Creatomate generates a video testimonial based on the survey feedback. The video URL and survey response are then logged in a Google Sheet.
Creatomate + Delighted + Slack: When a new video is rendered in Creatomate, the automation retrieves corresponding survey feedback from Delighted, then sends a notification to a Slack channel with the video link and relevant survey data.
Delighted and Creatomate integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Creatomate
Automate video creation with Creatomate in Latenode. Generate personalized videos from data: product demos, social media content, or reports. Connect Creatomate to any data source and automate complex workflows with Latenode's visual editor, JavaScript support, and flexible API. Scale video production without manual effort.
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See how Latenode works
FAQ Delighted and Creatomate
How can I connect my Delighted account to Creatomate using Latenode?
To connect your Delighted account to Creatomate on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Creatomate accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I personalize video testimonials based on Delighted survey responses?
Yes, you can! Latenode lets you trigger Creatomate video generation based on Delighted feedback, enhancing customer engagement using personalized content. Boost conversions with tailored videos.
What types of tasks can I perform by integrating Delighted with Creatomate?
Integrating Delighted with Creatomate allows you to perform various tasks, including:
- Automatically generate thank-you videos for high satisfaction scores.
- Create personalized video reports triggered by survey results.
- Update video templates with customer feedback data.
- Send tailored video offers based on Net Promoter Scores.
- Generate internal reports showcasing positive customer testimonials.
Can I filter Delighted survey responses before triggering Creatomate?
Yes! Latenode's visual editor allows you to filter Delighted responses with advanced logic before triggering Creatomate, ensuring only relevant data is used.
Are there any limitations to the Delighted and Creatomate integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex video template designs in Creatomate may require more processing time.
- Data transfer is subject to the API limits of both Delighted and Creatomate.
- Real-time video generation depends on the availability of Creatomate's services.