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How to connect Delighted and Database
Create a New Scenario to Connect Delighted and Database
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Database will be your first step. To do this, click "Choose an app," find Delighted or Database, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Database Node
Next, click the plus (+) icon on the Delighted node, select Database from the list of available apps, and choose the action you need from the list of nodes within Database.
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Authenticate Database
Now, click the Database node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Database settings. Authentication allows you to use Database through Latenode.
Configure the Delighted and Database Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Database Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Database, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Database integration works as expected. Depending on your setup, data should flow between Delighted and Database (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Database
Delighted + Database + Slack: When a new negative response is received in Delighted, the response details are logged in a database. Then, a notification with the response details is sent to a manager in Slack.
Database + Delighted + Gmail: When a customer record is updated in the database, a customer satisfaction survey is triggered via Delighted. A summary of the survey responses are then sent via Gmail to the sales team.
Delighted and Database integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Database
Use Database in Latenode to centralize data and build dynamic workflows. Pull data, update records, and trigger actions based on database changes. Automate inventory updates, CRM sync, or lead qualification, and orchestrate complex processes with custom logic, no-code tools, and efficient pay-per-use pricing.
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FAQ Delighted and Database
How can I connect my Delighted account to Database using Latenode?
To connect your Delighted account to Database on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Database accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update customer records after survey responses?
Yes, you can! Latenode allows real-time updates triggered by Delighted responses, ensuring your Database always reflects the latest customer feedback. Gain instant insights and improve personalization.
What types of tasks can I perform by integrating Delighted with Database?
Integrating Delighted with Database allows you to perform various tasks, including:
- Automatically updating customer satisfaction scores in your database.
- Creating new database entries for negative feedback responses.
- Triggering personalized follow-up emails based on survey answers.
- Analyzing feedback trends over time using database queries.
- Segmenting customers based on their Delighted survey responses.
How secure is my Delighted data when using Latenode integrations?
Latenode employs robust encryption and security measures to protect your data during integration, ensuring compliance and privacy.
Are there any limitations to the Delighted and Database integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require custom JavaScript code.
- The number of automated tasks depends on your Latenode subscription plan.
- Real-time updates depend on the Delighted API rate limits.
