Delighted and Deepgram Integration

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Automatically analyze survey responses from Delighted using Deepgram's voice-to-text to understand customer sentiment at scale. Latenode's affordable pricing and no-code editor make advanced feedback analysis accessible, with options for JavaScript customization when needed.

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Delighted

Deepgram

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and Deepgram

Create a New Scenario to Connect Delighted and Deepgram

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Deepgram will be your first step. To do this, click "Choose an app," find Delighted or Deepgram, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Deepgram Node

Next, click the plus (+) icon on the Delighted node, select Deepgram from the list of available apps, and choose the action you need from the list of nodes within Deepgram.

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Authenticate Deepgram

Now, click the Deepgram node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Deepgram settings. Authentication allows you to use Deepgram through Latenode.

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Connect Deepgram

Sign In

Run node once

Configure the Delighted and Deepgram Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Deepgram Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Delighted and Deepgram Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, Deepgram, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Deepgram integration works as expected. Depending on your setup, data should flow between Delighted and Deepgram (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and Deepgram

Delighted + Deepgram + Slack: When a new response is received in Delighted, Deepgram transcribes the associated audio. If the sentiment analysis detects negative feedback, a notification is sent to a Slack channel.

Delighted + Deepgram + Zendesk: When a new response is received in Delighted, Deepgram transcribes the associated audio. If the feedback is positive, a new ticket is created in Zendesk and the transcribed feedback is added as a comment.

Delighted and Deepgram integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

About Deepgram

Need to transcribe audio/video inside your Latenode automations? Deepgram offers fast, accurate speech-to-text. Connect it to your workflows for automated meeting summaries, content analysis, or customer support monitoring. Fine-tune results with custom vocabularies, all within Latenode's visual interface and code blocks.

See how Latenode works

FAQ Delighted and Deepgram

How can I connect my Delighted account to Deepgram using Latenode?

To connect your Delighted account to Deepgram on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and Deepgram accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I analyze Delighted survey responses using Deepgram's speech-to-text?

Yes! Latenode enables you to transcribe audio feedback from Delighted using Deepgram for sentiment analysis. This helps quickly identify key areas for product or service improvements.

What types of tasks can I perform by integrating Delighted with Deepgram?

Integrating Delighted with Deepgram allows you to perform various tasks, including:

  • Transcribe customer feedback from Delighted surveys using Deepgram.
  • Automatically analyze sentiment in transcribed feedback.
  • Tag and categorize feedback based on keywords.
  • Trigger alerts for negative feedback trends.
  • Store transcriptions and analysis results in a database.

How does Latenode enhance Delighted's feedback analysis capabilities?

Latenode connects Delighted to AI tools like Deepgram, enabling automated transcription and sentiment analysis for comprehensive feedback insights.

Are there any limitations to the Delighted and Deepgram integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Large audio files from Delighted may take time to process with Deepgram.
  • Deepgram's transcription accuracy can vary depending on audio quality.
  • Custom sentiment analysis models require additional configuration.

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