How to connect Delighted and Discourse
Create a New Scenario to Connect Delighted and Discourse
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Discourse will be your first step. To do this, click "Choose an app," find Delighted or Discourse, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Discourse Node
Next, click the plus (+) icon on the Delighted node, select Discourse from the list of available apps, and choose the action you need from the list of nodes within Discourse.

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Authenticate Discourse
Now, click the Discourse node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Discourse settings. Authentication allows you to use Discourse through Latenode.
Configure the Delighted and Discourse Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Discourse Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Discourse
Trigger on Webhook
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Delighted
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Webhook response
Save and Activate the Scenario
After configuring Delighted, Discourse, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Discourse integration works as expected. Depending on your setup, data should flow between Delighted and Discourse (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Discourse
Delighted + Discourse + Slack: When a new negative response is received in Delighted, a new topic is created in Discourse to address the feedback, and a notification is sent to a Slack channel to alert the team.
Discourse + Jira + Delighted: When a new post is created in Discourse, and it receives a specified number of negative responses, a bug ticket is created in Jira and a survey is sent via Delighted to gather more feedback.
Delighted and Discourse integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Discourse
Integrate Discourse with Latenode to automate community management. Trigger actions based on new topics or replies. Automatically analyze sentiment, flag urgent issues, and update your CRM. Build custom moderation flows with Latenode's no-code tools, AI nodes, and flexible JavaScript functions, scaling support without manual effort.
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See how Latenode works
FAQ Delighted and Discourse
How can I connect my Delighted account to Discourse using Latenode?
To connect your Delighted account to Discourse on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Discourse accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically post survey results to Discourse?
Yes, you can! Latenode’s visual editor simplifies this, triggering Discourse posts based on Delighted survey responses. Keep your community informed and engaged with real-time feedback.
What types of tasks can I perform by integrating Delighted with Discourse?
Integrating Delighted with Discourse allows you to perform various tasks, including:
- Automatically creating Discourse topics for negative Delighted feedback.
- Sending thank you messages in Discourse for positive Delighted reviews.
- Tagging Discourse users based on their Delighted survey responses.
- Generating reports in Discourse on customer satisfaction trends.
- Triggering internal alerts based on specific Delighted survey scores.
Can I filter Delighted surveys before posting to Discourse?
Yes, Latenode allows you to filter Delighted surveys based on score, keywords, or custom attributes before posting to Discourse. Ensure only relevant feedback is shared.
Are there any limitations to the Delighted and Discourse integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex filtering logic may require JavaScript knowledge.
- Rate limits of Delighted and Discourse APIs apply.
- Historical data migration requires custom workflow design.