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How to connect Delighted and Docparser
Create a New Scenario to Connect Delighted and Docparser
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Docparser will be your first step. To do this, click "Choose an app," find Delighted or Docparser, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Docparser Node
Next, click the plus (+) icon on the Delighted node, select Docparser from the list of available apps, and choose the action you need from the list of nodes within Docparser.
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Authenticate Docparser
Now, click the Docparser node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Docparser settings. Authentication allows you to use Docparser through Latenode.
Configure the Delighted and Docparser Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Docparser Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Docparser, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Docparser integration works as expected. Depending on your setup, data should flow between Delighted and Docparser (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Docparser
Delighted + Docparser + Slack: When a new negative response is received in Delighted, Docparser fetches and parses additional feedback from a specified URL. The parsed feedback is then sent to a designated Slack channel to notify the support team.
Docparser + Delighted + Zendesk: When a new document is parsed by Docparser, a Delighted survey is sent. Based on the survey response, a Zendesk ticket is created for follow-up.
Delighted and Docparser integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Docparser
Extract data from PDFs, invoices, and forms automatically with Docparser in Latenode. Stop manual data entry. Build workflows that trigger actions based on parsed content. Use Latenode’s no-code tools to filter, transform, and route data to your database or apps, creating scalable document processing pipelines.
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FAQ Delighted and Docparser
How can I connect my Delighted account to Docparser using Latenode?
To connect your Delighted account to Docparser on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Docparser accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update user profiles based on survey feedback?
Yes, you can! Latenode allows parsing feedback from Docparser and updating Delighted profiles automatically. This helps personalize customer experiences and target users more effectively.
What types of tasks can I perform by integrating Delighted with Docparser?
Integrating Delighted with Docparser allows you to perform various tasks, including:
- Automatically extract survey responses from parsed documents.
- Update customer satisfaction scores based on document data.
- Trigger alerts for negative feedback identified in parsed documents.
- Create reports combining survey data and document insights.
- Categorize customer feedback based on parsed document content.
Can I use JavaScript within the Delighted + Docparser flow?
Yes! Latenode’s JavaScript node allows you to transform data between Delighted and Docparser for advanced data manipulation and custom logic.
Are there any limitations to the Delighted and Docparser integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits of Delighted and Docparser APIs apply.
- Complex document structures might require advanced parsing rules.
- Real-time synchronization depends on the polling interval configured.
