Delighted and Drip Integration

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Automatically add promoters from Delighted surveys into Drip for personalized marketing. Using Latenode, customize workflows with JavaScript and benefit from affordable, execution-based pricing, ensuring relevant campaigns reach the right customers.

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Delighted

Drip

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and Drip

Create a New Scenario to Connect Delighted and Drip

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Drip will be your first step. To do this, click "Choose an app," find Delighted or Drip, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Delighted

Sign In

Run node once

Add the Drip Node

Next, click the plus (+) icon on the Delighted node, select Drip from the list of available apps, and choose the action you need from the list of nodes within Drip.

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Authenticate Drip

Now, click the Drip node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Drip settings. Authentication allows you to use Drip through Latenode.

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Run node once

Configure the Delighted and Drip Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the Delighted and Drip Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, Drip, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Drip integration works as expected. Depending on your setup, data should flow between Delighted and Drip (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and Drip

Delighted + Drip + Slack: When a new response is received in Delighted, the score is evaluated. If it's a promoter score (e.g., 9 or 10), the corresponding subscriber is tagged in Drip for personalized campaigns. A message is then sent to a designated Slack channel notifying the team about the promoter and their feedback.

Drip + Shopify + Delighted: When a customer is tagged as 'VIP' in Drip and a new paid order is created in Shopify, an email survey is automatically sent to the customer from Delighted to gauge their satisfaction with the purchase. This allows for targeted feedback collection from valuable customers.

Delighted and Drip integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

About Drip

Use Drip in Latenode for automated marketing workflows. Sync customer data, trigger personalized email campaigns based on events, and analyze results. Scale your email marketing by connecting Drip to other apps in Latenode via visual flows. Benefit from advanced logic and data transformations to precisely target your audience.

See how Latenode works

FAQ Delighted and Drip

How can I connect my Delighted account to Drip using Latenode?

To connect your Delighted account to Drip on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and Drip accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger Drip campaigns based on Delighted survey responses?

Yes, with Latenode! Automatically trigger personalized Drip campaigns when you receive specific feedback in Delighted. This allows for highly targeted follow-up and improved customer engagement.

What types of tasks can I perform by integrating Delighted with Drip?

Integrating Delighted with Drip allows you to perform various tasks, including:

  • Add new Delighted survey responders to Drip as subscribers.
  • Update Drip subscriber information based on Delighted survey answers.
  • Segment Drip subscribers based on their Delighted Net Promoter Score.
  • Trigger automated email sequences in Drip based on Delighted feedback.
  • Send personalized thank-you emails via Drip after a positive Delighted review.

Can I use custom logic to filter Delighted data before sending to Drip?

Absolutely! Latenode's powerful JavaScript blocks and AI integration allow you to precisely control and transform data from Delighted before updating Drip.

Are there any limitations to the Delighted and Drip integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations might require JavaScript knowledge.
  • Real-time synchronization depends on the API rate limits of both Delighted and Drip.
  • Historical data migration between Delighted and Drip may require additional setup.

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