How to connect Delighted and Encharge
Create a New Scenario to Connect Delighted and Encharge
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Encharge will be your first step. To do this, click "Choose an app," find Delighted or Encharge, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Encharge Node
Next, click the plus (+) icon on the Delighted node, select Encharge from the list of available apps, and choose the action you need from the list of nodes within Encharge.

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Encharge
Authenticate Encharge
Now, click the Encharge node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Encharge settings. Authentication allows you to use Encharge through Latenode.
Configure the Delighted and Encharge Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Encharge Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Encharge
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Delighted, Encharge, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Encharge integration works as expected. Depending on your setup, data should flow between Delighted and Encharge (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Encharge
Delighted + Encharge + Slack: When a new response is received in Delighted, the respondent's details are updated in Encharge. If the score is low, a notification is sent to a Slack channel.
Encharge + Delighted + Google Sheets: When a person is updated in Encharge, a customer satisfaction survey is sent via Delighted. The survey response is then logged in Google Sheets.
Delighted and Encharge integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Encharge
Use Encharge in Latenode to automate personalized marketing. Build workflows that segment leads, trigger email sequences, and update customer profiles based on real-time behavior. Connect Encharge to any data source and use Latenode’s no-code tools or JavaScript to orchestrate sophisticated, event-driven campaigns without complex coding.
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See how Latenode works
FAQ Delighted and Encharge
How can I connect my Delighted account to Encharge using Latenode?
To connect your Delighted account to Encharge on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Encharge accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Encharge flows based on Delighted survey responses?
Yes, you can! With Latenode, instantly trigger personalized Encharge flows based on Delighted survey scores. Automate follow-ups, segment users, and improve customer journeys.
What types of tasks can I perform by integrating Delighted with Encharge?
Integrating Delighted with Encharge allows you to perform various tasks, including:
- Automatically adding new Delighted responders to Encharge.
- Updating Encharge user properties based on survey responses.
- Triggering email sequences in Encharge for promoters in Delighted.
- Segmenting Encharge users based on Delighted satisfaction scores.
- Creating personalized onboarding flows based on initial feedback.
How to analyze Delighted survey data in Encharge using AI?
Use Latenode's AI blocks to analyze Delighted feedback and automatically update Encharge segments, personalizing campaigns and offers instantly.
Are there any limitations to the Delighted and Encharge integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical Delighted data may require manual import for Encharge synchronization.
- Complex Delighted survey logic requires custom JavaScript within Latenode.
- Encharge's API rate limits may affect high-volume Delighted data processing.