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Automatically post Delighted survey results to Facebook to amplify positive feedback and address concerns instantly. Latenodeβs visual editor and affordable pay-by-execution pricing make it easy to manage your brand reputation.
Connect Delighted and Facebook in minutes with Latenode.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Facebook will be your first step. To do this, click "Choose an app," find Delighted or Facebook, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Facebook from the list of available apps, and choose the action you need from the list of nodes within Facebook.

Delighted
β
Now, click the Facebook node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Facebook settings. Authentication allows you to use Facebook through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Trigger on Webhook
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Delighted
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Iterator
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Webhook response
After configuring Delighted, Facebook, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and Facebook integration works as expected. Depending on your setup, data should flow between Delighted and Facebook (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Slack: When a new negative response is received in Delighted, a notification is sent to a dedicated Slack channel, allowing for immediate follow-up and resolution.
Delighted + Facebook + Zendesk: When a new positive response is received in Delighted, post it to Facebook and create a Zendesk ticket to thank the customer privately and offer additional support.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About Facebook
Automate Facebook posting/engagement within Latenode workflows. Use it to monitor brand mentions, post content, or gather lead data automatically. Connect Facebook to other apps, like CRMs or data warehouses, to streamline social media management. Latenode's visual editor lets you design flexible scenarios without code, and its scaling architecture handles high volumes.
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How can I connect my Delighted account to Facebook using Latenode?
To connect your Delighted account to Facebook on Latenode, follow these steps:
Can I post Delighted survey results to Facebook?
Yes, you can! Latenode allows posting survey results directly to Facebook pages using a no-code visual editor, enabling you to share customer feedback instantly with your audience.
What types of tasks can I perform by integrating Delighted with Facebook?
Integrating Delighted with Facebook allows you to perform various tasks, including:
How does Latenode enhance Delighted data for Facebook campaigns?
Latenode enriches Delighted data with AI and custom code, enabling precise targeting and personalized messaging within Facebook ad campaigns.
Are there any limitations to the Delighted and Facebook integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: