.svg){kind=icon}
How to connect Delighted and Fauna
Create a New Scenario to Connect Delighted and Fauna
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Fauna will be your first step. To do this, click "Choose an app," find Delighted or Fauna, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
+
1
Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Fauna Node
Next, click the plus (+) icon on the Delighted node, select Fauna from the list of available apps, and choose the action you need from the list of nodes within Fauna.
1
Delighted
⚙
+
2
Fauna
Authenticate Fauna
Now, click the Fauna node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Fauna settings. Authentication allows you to use Fauna through Latenode.
Configure the Delighted and Fauna Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Fauna Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
5
JavaScript
⚙
6
AI Anthropic Claude 3
⚙
+
7
Fauna
1
Trigger on Webhook
⚙
2
Delighted
⚙
⚙
3
Iterator
⚙
+
4
Webhook response
Save and Activate the Scenario
After configuring Delighted, Fauna, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Fauna integration works as expected. Depending on your setup, data should flow between Delighted and Fauna (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Fauna
Delighted + Fauna + Slack: When a new negative response is received in Delighted, log the feedback details in Fauna using an FQL query and then send a notification to a designated Slack channel to alert the support team.
Delighted + Jira + Fauna: Upon receiving a new response in Delighted, particularly when the feedback is negative, create a Jira issue and log the customer sentiment data in Fauna for trend analysis and reporting.
Delighted and Fauna integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
Related categories
About Fauna
Use Fauna in Latenode to build scalable, globally distributed data workflows. Automate user authentication or financial data handling with Fauna's ACID compliance. Integrate it into visual flows for real-time updates and simplified data consistency across all your connected apps.
Related categories
See how Latenode works
.svg)
.png)
FAQ Delighted and Fauna
How can I connect my Delighted account to Fauna using Latenode?
To connect your Delighted account to Fauna on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Fauna accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I track survey responses in Fauna from Delighted?
Yes, you can! Latenode’s visual editor makes it easy to pipe Delighted survey data into Fauna, centralizing feedback analysis and triggering personalized follow-ups based on customer sentiment.
What types of tasks can I perform by integrating Delighted with Fauna?
Integrating Delighted with Fauna allows you to perform various tasks, including:
- Storing Delighted survey responses directly in Fauna databases.
- Triggering personalized customer support workflows based on survey scores.
- Analyzing customer sentiment trends over time using Fauna's querying capabilities.
- Updating customer profiles in Fauna based on Delighted feedback.
- Automating follow-up surveys based on actions taken in Fauna.
How do I handle sensitive data from Delighted within Latenode?
Latenode provides robust data encryption and secure variable storage, allowing you to safely manage sensitive data from Delighted within your workflows.
Are there any limitations to the Delighted and Fauna integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript code blocks.
- The number of requests is limited by your Delighted and Fauna plans.
- Real-time data synchronization depends on the polling interval set within the workflow.
