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Automatically enrich user profiles in Fauna with real-time satisfaction data from Delighted, gaining deeper insights with Latenode's visual editor and flexible JavaScript nodes. Scale data enrichment affordably by paying only for execution time.
Connect Delighted and Fauna in minutes with Latenode.
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In the workspace, click the “Create New Scenario” button.

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Fauna will be your first step. To do this, click "Choose an app," find Delighted or Fauna, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Fauna from the list of available apps, and choose the action you need from the list of nodes within Fauna.

Delighted
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Fauna
Now, click the Fauna node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Fauna settings. Authentication allows you to use Fauna through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Fauna
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
After configuring Delighted, Fauna, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Fauna integration works as expected. Depending on your setup, data should flow between Delighted and Fauna (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Fauna + Slack: When a new negative response is received in Delighted, log the feedback details in Fauna using an FQL query and then send a notification to a designated Slack channel to alert the support team.
Delighted + Jira + Fauna: Upon receiving a new response in Delighted, particularly when the feedback is negative, create a Jira issue and log the customer sentiment data in Fauna for trend analysis and reporting.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Fauna
Use Fauna in Latenode to build scalable, globally distributed data workflows. Automate user authentication or financial data handling with Fauna's ACID compliance. Integrate it into visual flows for real-time updates and simplified data consistency across all your connected apps.
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How can I connect my Delighted account to Fauna using Latenode?
To connect your Delighted account to Fauna on Latenode, follow these steps:
Can I track survey responses in Fauna from Delighted?
Yes, you can! Latenode’s visual editor makes it easy to pipe Delighted survey data into Fauna, centralizing feedback analysis and triggering personalized follow-ups based on customer sentiment.
What types of tasks can I perform by integrating Delighted with Fauna?
Integrating Delighted with Fauna allows you to perform various tasks, including:
How do I handle sensitive data from Delighted within Latenode?
Latenode provides robust data encryption and secure variable storage, allowing you to safely manage sensitive data from Delighted within your workflows.
Are there any limitations to the Delighted and Fauna integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: