How to connect Delighted and Fibery
Create a New Scenario to Connect Delighted and Fibery
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Fibery will be your first step. To do this, click "Choose an app," find Delighted or Fibery, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Fibery Node
Next, click the plus (+) icon on the Delighted node, select Fibery from the list of available apps, and choose the action you need from the list of nodes within Fibery.

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Fibery
Authenticate Fibery
Now, click the Fibery node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Fibery settings. Authentication allows you to use Fibery through Latenode.
Configure the Delighted and Fibery Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Fibery Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Fibery
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Delighted, Fibery, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Fibery integration works as expected. Depending on your setup, data should flow between Delighted and Fibery (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Fibery
Delighted + Slack + Fibery: When a new response is received in Delighted with a score below a defined threshold, a notification is sent to a Slack channel, and a bug report is created in Fibery.
Fibery + Delighted + Jira: When a Fibery feature marked as completed receives a new negative response in Delighted, a Jira task is created to address the feedback.
Delighted and Fibery integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Fibery
Sync Fibery's structured data—tasks, projects, wikis—into Latenode for automated workflows. Trigger actions like sending notifications on status changes or updating other tools. Latenode adds logic and integrations Fibery lacks, building complex flows with no code. Automate cross-functional workflows beyond Fibery's native capabilities.
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See how Latenode works
FAQ Delighted and Fibery
How can I connect my Delighted account to Fibery using Latenode?
To connect your Delighted account to Fibery on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Fibery accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger project updates in Fibery from Delighted surveys?
Yes, you can! Use Latenode's visual editor to automatically update Fibery based on Delighted survey responses, keeping your project status aligned with customer feedback.
What types of tasks can I perform by integrating Delighted with Fibery?
Integrating Delighted with Fibery allows you to perform various tasks, including:
- Create Fibery Features from negative Delighted survey responses.
- Update Fibery user stories based on Delighted satisfaction scores.
- Generate reports in Fibery based on Delighted survey trends.
- Trigger customer follow-ups in Fibery from Delighted feedback.
- Automatically prioritize Fibery tasks based on Delighted NPS scores.
Can Latenode handle large volumes of Delighted survey responses effectively?
Yes! Latenode is designed to scale and efficiently process large volumes of data, ensuring smooth automation regardless of data size.
Are there any limitations to the Delighted and Fibery integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data migration from Delighted to Fibery might require custom scripting.
- Complex conditional logic may require JavaScript for advanced filtering.
- Real-time updates depend on Delighted's API rate limits.