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Automatically create Formaloo tickets from negative Delighted survey responses. Using Latenode's visual editor and affordable execution-based pricing, close feedback loops and resolve customer issues faster with customized automation.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Formaloo will be your first step. To do this, click "Choose an app," find Delighted or Formaloo, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Formaloo from the list of available apps, and choose the action you need from the list of nodes within Formaloo.

Delighted
β
Formaloo
Now, click the Formaloo node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Formaloo settings. Authentication allows you to use Formaloo through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
β
AI Anthropic Claude 3
β
Formaloo
Trigger on Webhook
β
Delighted
β
β
Iterator
β
Webhook response
After configuring Delighted, Formaloo, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and Formaloo integration works as expected. Depending on your setup, data should flow between Delighted and Formaloo (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Formaloo + Slack: When a new response is submitted in Delighted or a new row is added in Formaloo, a message is sent to a Slack channel to notify the team about critical customer feedback.
Formaloo + Delighted + Airtable: When a new row is added to Formaloo or a new response is received in Delighted, the data is added as a new record in Airtable for centralized analysis and reporting.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About Formaloo
Use Formaloo in Latenode to build forms and surveys, then automate follow-up tasks. Capture data via Formaloo and trigger workflows to update databases, send personalized emails, or create support tickets. Automate form-based data entry, reducing manual work. Using Latenode adds logic, integrations, and scheduling that Formaloo alone can't handle.
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How can I connect my Delighted account to Formaloo using Latenode?
To connect your Delighted account to Formaloo on Latenode, follow these steps:
Can I trigger Formaloo actions from Delighted survey responses?
Yes, you can! Latenode's visual editor makes it easy to create automated workflows, instantly updating Formaloo based on customer feedback from Delighted. Enhance your data collection now.
What types of tasks can I perform by integrating Delighted with Formaloo?
Integrating Delighted with Formaloo allows you to perform various tasks, including:
Can I use JavaScript to transform data between Delighted and Formaloo?
Yes! Latenode lets you use JavaScript to customize data flows between apps, handling any complex transformations. Unlock advanced automation today.
Are there any limitations to the Delighted and Formaloo integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: