Delighted and Formaloo Integration

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Automatically create Formaloo tickets from negative Delighted survey responses. Using Latenode's visual editor and affordable execution-based pricing, close feedback loops and resolve customer issues faster with customized automation.

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Delighted

Formaloo

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and Formaloo

Create a New Scenario to Connect Delighted and Formaloo

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Formaloo will be your first step. To do this, click "Choose an app," find Delighted or Formaloo, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Formaloo Node

Next, click the plus (+) icon on the Delighted node, select Formaloo from the list of available apps, and choose the action you need from the list of nodes within Formaloo.

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Formaloo

Authenticate Formaloo

Now, click the Formaloo node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Formaloo settings. Authentication allows you to use Formaloo through Latenode.

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Formaloo

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Sign In

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Configure the Delighted and Formaloo Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the Delighted and Formaloo Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, Formaloo, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Formaloo integration works as expected. Depending on your setup, data should flow between Delighted and Formaloo (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and Formaloo

Delighted + Formaloo + Slack: When a new response is submitted in Delighted or a new row is added in Formaloo, a message is sent to a Slack channel to notify the team about critical customer feedback.

Formaloo + Delighted + Airtable: When a new row is added to Formaloo or a new response is received in Delighted, the data is added as a new record in Airtable for centralized analysis and reporting.

Delighted and Formaloo integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

About Formaloo

Use Formaloo in Latenode to build forms and surveys, then automate follow-up tasks. Capture data via Formaloo and trigger workflows to update databases, send personalized emails, or create support tickets. Automate form-based data entry, reducing manual work. Using Latenode adds logic, integrations, and scheduling that Formaloo alone can't handle.

See how Latenode works

FAQ Delighted and Formaloo

How can I connect my Delighted account to Formaloo using Latenode?

To connect your Delighted account to Formaloo on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and Formaloo accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger Formaloo actions from Delighted survey responses?

Yes, you can! Latenode's visual editor makes it easy to create automated workflows, instantly updating Formaloo based on customer feedback from Delighted. Enhance your data collection now.

What types of tasks can I perform by integrating Delighted with Formaloo?

Integrating Delighted with Formaloo allows you to perform various tasks, including:

  • Automatically create Formaloo entries from new Delighted survey responses.
  • Update Formaloo records when Delighted survey scores fall below a threshold.
  • Send personalized thank-you messages via Formaloo based on Delighted feedback.
  • Analyze Delighted survey data within Formaloo for comprehensive reporting.
  • Trigger internal notifications in Formaloo based on specific Delighted responses.

Can I use JavaScript to transform data between Delighted and Formaloo?

Yes! Latenode lets you use JavaScript to customize data flows between apps, handling any complex transformations. Unlock advanced automation today.

Are there any limitations to the Delighted and Formaloo integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • The integration relies on the APIs provided by Delighted and Formaloo; rate limits may apply.
  • Complex data transformations might require advanced JavaScript knowledge.
  • Real-time data synchronization is subject to the polling frequency configured in the workflow.

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