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How to connect Delighted and Formstack
Create a New Scenario to Connect Delighted and Formstack
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Formstack will be your first step. To do this, click "Choose an app," find Delighted or Formstack, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Formstack Node
Next, click the plus (+) icon on the Delighted node, select Formstack from the list of available apps, and choose the action you need from the list of nodes within Formstack.
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Authenticate Formstack
Now, click the Formstack node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Formstack settings. Authentication allows you to use Formstack through Latenode.
Configure the Delighted and Formstack Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Formstack Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Formstack, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Formstack integration works as expected. Depending on your setup, data should flow between Delighted and Formstack (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Formstack
Formstack + Delighted + Slack: When a new form submission is received in Formstack, it triggers an email survey via Delighted. The data from the form submission is also sent to Slack as a message to notify the team.
Formstack + Google Sheets + Delighted: When a new form submission is received, the data is added as a new row in a Google Sheet. This new row addition triggers a satisfaction survey to be sent via Delighted to the person who submitted the form.
Delighted and Formstack integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Formstack
Use Formstack with Latenode to capture data via forms and automatically trigger workflows. Update databases, send notifications, or create documents based on submissions. Latenode adds logic, routing, and integrations to scale Formstack beyond simple data collection with visual tools and custom code.
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See how Latenode works
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FAQ Delighted and Formstack
How can I connect my Delighted account to Formstack using Latenode?
To connect your Delighted account to Formstack on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Formstack accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on form submissions?
Yes, you can! Latenode's visual editor makes it easy to trigger Delighted surveys after each Formstack submission, automatically gathering feedback and improving customer experience.
What types of tasks can I perform by integrating Delighted with Formstack?
Integrating Delighted with Formstack allows you to perform various tasks, including:
- Automatically sending customer satisfaction surveys after a form submission.
- Updating customer records in a CRM based on survey responses.
- Creating support tickets when negative feedback is received.
- Analyzing survey data and form data to identify trends.
- Personalizing follow-up communications based on survey results.
How does Latenode handle Delighted's survey response data?
Latenode allows real-time processing of Delighted survey responses via webhooks, triggering actions, and updating other apps instantly.
Are there any limitations to the Delighted and Formstack integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex conditional logic may require JavaScript knowledge.
- Rate limits from Delighted and Formstack APIs may impact high-volume workflows.
- Custom reporting features are not directly built-in and require external tools.
