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Automatically trigger invoices in FreeAgent based on positive feedback collected in Delighted. Latenodeβs visual editor makes it easy to customize triggers and payment terms, while low-cost execution lets you scale without inflating costs.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or FreeAgent will be your first step. To do this, click "Choose an app," find Delighted or FreeAgent, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select FreeAgent from the list of available apps, and choose the action you need from the list of nodes within FreeAgent.

Delighted
β
FreeAgent
Now, click the FreeAgent node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your FreeAgent settings. Authentication allows you to use FreeAgent through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
β
AI Anthropic Claude 3
β
FreeAgent
Trigger on Webhook
β
Delighted
β
β
Iterator
β
Webhook response
After configuring Delighted, FreeAgent, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and FreeAgent integration works as expected. Depending on your setup, data should flow between Delighted and FreeAgent (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Slack + FreeAgent: When a new negative response is received in Delighted, a notification is sent to a designated Slack channel to alert the finance team. The notification includes details from the survey to facilitate immediate review and action. A task will be created in FreeAgent to review the client feedback.
FreeAgent + Delighted + Zendesk: When a new invoice is created in FreeAgent, a satisfaction survey is sent to the client via Delighted. If a negative response is received, a ticket is automatically created in Zendesk for the support team to address the client's concerns.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About FreeAgent
Use FreeAgent in Latenode to automate accounting tasks. Create workflows that automatically reconcile bank data, generate reports, or update financial records based on triggers from other apps. Avoid manual data entry and ensure accuracy by connecting FreeAgent with your CRM, payment gateways, or e-commerce platforms.
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How can I connect my Delighted account to FreeAgent using Latenode?
To connect your Delighted account to FreeAgent on Latenode, follow these steps:
Can I trigger accounting entries based on customer satisfaction?
Yes, you can! Latenode lets you automate FreeAgent entries based on Delighted survey scores. This creates a real-time link between customer feedback and your financial tracking.
What types of tasks can I perform by integrating Delighted with FreeAgent?
Integrating Delighted with FreeAgent allows you to perform various tasks, including:
How secure is my Delighted data when using Latenode?
Latenode employs enterprise-grade security measures, including encryption, secure authentication, and regular audits to ensure your Delighted data is safe.
Are there any limitations to the Delighted and FreeAgent integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: