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Automatically spice up Delighted survey follow-ups with relevant GIFs from Giphy. Latenode’s visual editor makes it easy to customize responses based on sentiment, while affordable pricing lets you scale delightful automations.
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In the workspace, click the “Create New Scenario” button.

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Giphy will be your first step. To do this, click "Choose an app," find Delighted or Giphy, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Giphy from the list of available apps, and choose the action you need from the list of nodes within Giphy.

Delighted
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Giphy
Now, click the Giphy node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Giphy settings. Authentication allows you to use Giphy through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Giphy
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
After configuring Delighted, Giphy, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Giphy integration works as expected. Depending on your setup, data should flow between Delighted and Giphy (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Giphy + Slack: When a new negative response is received in Delighted, find a random funny GIF using Giphy, and post it to a dedicated Slack channel to lighten the mood.
Delighted + Giphy + Gmail: When a customer provides a positive rating in Delighted, find a celebratory GIF using Giphy and send a thank you email via Gmail, including the GIF to show appreciation.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Giphy
Automate engaging content. Use Giphy within Latenode to automatically add GIFs to messages based on triggers or data. Instead of manual searches, craft dynamic responses in support tickets or social media. Latenode's visual editor and flexible logic ensure your GIF game is always on point and relevant.
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How can I connect my Delighted account to Giphy using Latenode?
To connect your Delighted account to Giphy on Latenode, follow these steps:
Can I automatically send GIFs based on survey responses?
Yes! Latenode lets you trigger Giphy actions based on Delighted survey scores. Use AI to personalize GIF selection, increasing customer engagement significantly.
What types of tasks can I perform by integrating Delighted with Giphy?
Integrating Delighted with Giphy allows you to perform various tasks, including:
Can I use custom logic with Delighted's responses on Latenode?
Yes! Latenode’s JavaScript blocks and AI steps enable advanced data manipulation for personalized workflows triggered by Delighted surveys.
Are there any limitations to the Delighted and Giphy integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: