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How to connect Delighted and Giphy
Create a New Scenario to Connect Delighted and Giphy
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Giphy will be your first step. To do this, click "Choose an app," find Delighted or Giphy, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Giphy Node
Next, click the plus (+) icon on the Delighted node, select Giphy from the list of available apps, and choose the action you need from the list of nodes within Giphy.
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Authenticate Giphy
Now, click the Giphy node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Giphy settings. Authentication allows you to use Giphy through Latenode.
Configure the Delighted and Giphy Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Giphy Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Giphy, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Giphy integration works as expected. Depending on your setup, data should flow between Delighted and Giphy (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Giphy
Delighted + Giphy + Slack: When a new negative response is received in Delighted, find a random funny GIF using Giphy, and post it to a dedicated Slack channel to lighten the mood.
Delighted + Giphy + Gmail: When a customer provides a positive rating in Delighted, find a celebratory GIF using Giphy and send a thank you email via Gmail, including the GIF to show appreciation.
Delighted and Giphy integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Giphy
Automate engaging content. Use Giphy within Latenode to automatically add GIFs to messages based on triggers or data. Instead of manual searches, craft dynamic responses in support tickets or social media. Latenode's visual editor and flexible logic ensure your GIF game is always on point and relevant.
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FAQ Delighted and Giphy
How can I connect my Delighted account to Giphy using Latenode?
To connect your Delighted account to Giphy on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Giphy accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically send GIFs based on survey responses?
Yes! Latenode lets you trigger Giphy actions based on Delighted survey scores. Use AI to personalize GIF selection, increasing customer engagement significantly.
What types of tasks can I perform by integrating Delighted with Giphy?
Integrating Delighted with Giphy allows you to perform various tasks, including:
- Send celebratory GIFs upon receiving positive Delighted survey responses.
- Post humorous GIFs internally for negative feedback on Delighted surveys.
- Automatically share mood-based GIFs after specific NPS score changes.
- Create custom Giphy reaction libraries based on Delighted survey themes.
- Send personalized thank you GIFs after a customer completes a Delighted survey.
Can I use custom logic with Delighted's responses on Latenode?
Yes! Latenode’s JavaScript blocks and AI steps enable advanced data manipulation for personalized workflows triggered by Delighted surveys.
Are there any limitations to the Delighted and Giphy integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Giphy API usage is subject to Giphy's rate limits.
- Custom logic implementation requires some JavaScript knowledge.
- Deep sentiment analysis of responses might require advanced AI configuration.
