Delighted and GitLab Integration

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Automatically create GitLab issues from negative Delighted survey responses. Route feedback, assign ownership, and track resolution using Latenode’s visual editor. Scale issue management by paying only for execution time.

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Delighted

GitLab

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and GitLab

Create a New Scenario to Connect Delighted and GitLab

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or GitLab will be your first step. To do this, click "Choose an app," find Delighted or GitLab, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the GitLab Node

Next, click the plus (+) icon on the Delighted node, select GitLab from the list of available apps, and choose the action you need from the list of nodes within GitLab.

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Authenticate GitLab

Now, click the GitLab node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your GitLab settings. Authentication allows you to use GitLab through Latenode.

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Configure the Delighted and GitLab Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Delighted and GitLab Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, GitLab, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and GitLab integration works as expected. Depending on your setup, data should flow between Delighted and GitLab (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and GitLab

Delighted + GitLab + Slack: When a new negative response is received in Delighted, an issue is created in GitLab. The development team is then notified via a Slack channel message.

Delighted + Jira + Slack: When a new response is received in Delighted, and the score is low, a linked bug report is created in Jira. A Slack message is then sent to a designated channel to notify the team about the low satisfaction score and the created bug report.

Delighted and GitLab integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

About GitLab

Use GitLab in Latenode to automate CI/CD pipelines and track code changes. Trigger workflows on commit, issue, or merge requests to update project management tools, send notifications, or provision environments. Simplify development workflows with flexible, low-code automation and scale easily via Latenode.

See how Latenode works

FAQ Delighted and GitLab

How can I connect my Delighted account to GitLab using Latenode?

To connect your Delighted account to GitLab on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and GitLab accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger GitLab issues from negative Delighted feedback?

Yes, you can! Latenode's visual editor makes it easy to automatically create GitLab issues based on negative feedback received in Delighted, streamlining your issue resolution process.

What types of tasks can I perform by integrating Delighted with GitLab?

Integrating Delighted with GitLab allows you to perform various tasks, including:

  • Create GitLab issues from negative Delighted survey responses.
  • Update GitLab issue status based on Delighted follow-up actions.
  • Post Delighted survey results as comments on GitLab issues.
  • Automatically assign GitLab issues based on Delighted respondent attributes.
  • Send Delighted surveys when GitLab issues are closed or resolved.

How easily can I customize Delighted survey triggers in Latenode?

Latenode's flexible workflow builder allows you to define custom Delighted survey triggers with ease using code, AI, or no-code blocks.

Are there any limitations to the Delighted and GitLab integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require custom JavaScript code.
  • Rate limits on Delighted and GitLab APIs can affect workflow execution speed.
  • Real-time updates depend on the polling interval set within Latenode.

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