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How to connect Delighted and GoCanvas
Create a New Scenario to Connect Delighted and GoCanvas
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or GoCanvas will be your first step. To do this, click "Choose an app," find Delighted or GoCanvas, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the GoCanvas Node
Next, click the plus (+) icon on the Delighted node, select GoCanvas from the list of available apps, and choose the action you need from the list of nodes within GoCanvas.
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Authenticate GoCanvas
Now, click the GoCanvas node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your GoCanvas settings. Authentication allows you to use GoCanvas through Latenode.
Configure the Delighted and GoCanvas Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and GoCanvas Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Delighted, GoCanvas, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and GoCanvas integration works as expected. Depending on your setup, data should flow between Delighted and GoCanvas (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and GoCanvas
Delighted + Slack: When a new negative response is received in Delighted, a message is sent to a Slack channel to notify the team for immediate follow-up.
GoCanvas + Delighted + Google Sheets: When a new submission is received in GoCanvas, a survey is sent via Delighted. The results from Delighted and the original GoCanvas submission data are then logged in a Google Sheet.
Delighted and GoCanvas integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About GoCanvas
Use GoCanvas with Latenode to automate data capture from mobile forms into your workflows. Integrate field data directly into databases or CRMs. Trigger follow-up actions based on form submissions, like generating reports or sending notifications. Simplify field operations and improve data accuracy inside Latenode’s visual environment.
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FAQ Delighted and GoCanvas
How can I connect my Delighted account to GoCanvas using Latenode?
To connect your Delighted account to GoCanvas on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and GoCanvas accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger GoCanvas form submissions from Delighted survey responses?
Yes, you can! Latenode's visual editor makes this easy. Automate form creation based on feedback, streamlining operations and improving response times.
What types of tasks can I perform by integrating Delighted with GoCanvas?
Integrating Delighted with GoCanvas allows you to perform various tasks, including:
- Automatically creating GoCanvas tasks from negative Delighted survey responses.
- Updating customer records in GoCanvas based on Delighted feedback scores.
- Sending follow-up Delighted surveys after GoCanvas form submissions.
- Generating reports combining Delighted satisfaction data and GoCanvas field data.
- Alerting teams in GoCanvas when critical Delighted feedback is received.
How can I customize Delighted surveys based on GoCanvas data?
Use Latenode's JavaScript blocks to tailor Delighted surveys using data from GoCanvas, creating personalized and relevant experiences.
Are there any limitations to the Delighted and GoCanvas integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- The number of free tasks depends on your Latenode subscription plan.
- Real-time data synchronization depends on the Delighted and GoCanvas API limits.
