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Get real-time Delighted feedback alerts in Google Chat. Latenode makes it easy to act on urgent insights using custom logic and JavaScript, so your team can resolve issues faster and improve satisfaction affordably.
Connect Delighted and Google Chat in minutes with Latenode.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Google Chat will be your first step. To do this, click "Choose an app," find Delighted or Google Chat, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Google Chat from the list of available apps, and choose the action you need from the list of nodes within Google Chat.

Delighted
β
Google Chat
Now, click the Google Chat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google Chat settings. Authentication allows you to use Google Chat through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Google Chat
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
After configuring Delighted, Google Chat, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and Google Chat integration works as expected. Depending on your setup, data should flow between Delighted and Google Chat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Asana + Google Chat: When a new negative response is received in Delighted, a task is created in Asana to address the feedback, and a notification is sent to a Google Chat space to alert the support team.
Google Chat + Delighted + Zendesk: When a new message is posted in Google Chat indicating critical feedback related to a Delighted survey, a new Zendesk ticket is created, referencing the Google Chat message and the original Delighted survey to ensure prompt support action.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About Google Chat
Use Google Chat in Latenode for automated notifications & alerts. Trigger messages based on events in other apps, like new database entries or payment confirmations. Centralize alerts and status updates across services within a single, scalable Latenode workflow. Add custom logic and AI for smart notifications.
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How can I connect my Delighted account to Google Chat using Latenode?
To connect your Delighted account to Google Chat on Latenode, follow these steps:
Can I get survey responses in Google Chat?
Yes, you can! Latenode lets you forward Delighted survey responses to Google Chat. This ensures your team sees feedback in real-time, enabling immediate action and improved responsiveness.
What types of tasks can I perform by integrating Delighted with Google Chat?
Integrating Delighted with Google Chat allows you to perform various tasks, including:
Can I filter Delighted survey responses before sending to Google Chat?
Yes, with Latenode, you can filter responses based on score or keywords before forwarding them. This prevents information overload and ensures relevant notifications.
Are there any limitations to the Delighted and Google Chat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: