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Orchestrate real-time feedback by routing Delighted survey responses to Google Cloud Pub\Sub for instant processing. Latenode's visual editor and affordable execution pricing make sentiment analysis workflows scalable and budget-friendly. Enrich data with custom logic using JavaScript.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Google Cloud Pub\Sub will be your first step. To do this, click "Choose an app," find Delighted or Google Cloud Pub\Sub, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Google Cloud Pub\Sub from the list of available apps, and choose the action you need from the list of nodes within Google Cloud Pub\Sub.

Delighted
β
Google Cloud Pub\Sub
Now, click the Google Cloud Pub\Sub node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google Cloud Pub\Sub settings. Authentication allows you to use Google Cloud Pub\Sub through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Google Cloud Pub\Sub
Trigger on Webhook
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Delighted
β
β
Iterator
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Webhook response
After configuring Delighted, Google Cloud Pub\Sub, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and Google Cloud Pub\Sub integration works as expected. Depending on your setup, data should flow between Delighted and Google Cloud Pub\Sub (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Google Cloud Pub/Sub + Slack: When a new negative response is received in Delighted, it triggers the publishing of a message to a Google Cloud Pub/Sub topic. This message is then used to send a notification to a designated Slack channel, allowing for immediate review and action.
Delighted + Zendesk: When a new response in Delighted is received, the automation checks if feedback score is below a predefined threshold. If the feedback is negative (below threshold), a new ticket is created in Zendesk to follow up with the customer.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About Google Cloud Pub\Sub
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How can I connect my Delighted account to Google Cloud Pub\Sub using Latenode?
To connect your Delighted account to Google Cloud Pub\Sub on Latenode, follow these steps:
Can I trigger surveys based on Pub/Sub events using the integration?
Yes, you can! Latenode's visual editor makes it easy to trigger Delighted surveys based on Google Cloud Pub/Sub events, enabling real-time feedback based on system-level occurrences.
What types of tasks can I perform by integrating Delighted with Google Cloud Pub\Sub?
Integrating Delighted with Google Cloud Pub\Sub allows you to perform various tasks, including:
HowdoesLatenodeenhancetheDelightedintegrationcapabilities?
Latenode provides no-code blocks, JavaScript steps, and AI integration, offering much more flexibility than basic Delighted integrations.
Are there any limitations to the Delighted and Google Cloud Pub\Sub integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: