How to connect Delighted and Google Cloud Pub\Sub
Create a New Scenario to Connect Delighted and Google Cloud Pub\Sub
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Google Cloud Pub\Sub will be your first step. To do this, click "Choose an app," find Delighted or Google Cloud Pub\Sub, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Google Cloud Pub\Sub Node
Next, click the plus (+) icon on the Delighted node, select Google Cloud Pub\Sub from the list of available apps, and choose the action you need from the list of nodes within Google Cloud Pub\Sub.

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Authenticate Google Cloud Pub\Sub
Now, click the Google Cloud Pub\Sub node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google Cloud Pub\Sub settings. Authentication allows you to use Google Cloud Pub\Sub through Latenode.
Configure the Delighted and Google Cloud Pub\Sub Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Google Cloud Pub\Sub Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Google Cloud Pub\Sub, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Delighted and Google Cloud Pub\Sub integration works as expected. Depending on your setup, data should flow between Delighted and Google Cloud Pub\Sub (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Google Cloud Pub\Sub
Delighted + Google Cloud Pub/Sub + Slack: When a new negative response is received in Delighted, it triggers the publishing of a message to a Google Cloud Pub/Sub topic. This message is then used to send a notification to a designated Slack channel, allowing for immediate review and action.
Delighted + Zendesk: When a new response in Delighted is received, the automation checks if feedback score is below a predefined threshold. If the feedback is negative (below threshold), a new ticket is created in Zendesk to follow up with the customer.
Delighted and Google Cloud Pub\Sub integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI โ all without per-step costs.
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About Google Cloud Pub\Sub
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FAQ Delighted and Google Cloud Pub\Sub
How can I connect my Delighted account to Google Cloud Pub\Sub using Latenode?
To connect your Delighted account to Google Cloud Pub\Sub on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Google Cloud Pub\Sub accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on Pub/Sub events using the integration?
Yes, you can! Latenode's visual editor makes it easy to trigger Delighted surveys based on Google Cloud Pub/Sub events, enabling real-time feedback based on system-level occurrences.
What types of tasks can I perform by integrating Delighted with Google Cloud Pub\Sub?
Integrating Delighted with Google Cloud Pub\Sub allows you to perform various tasks, including:
- Send targeted Delighted surveys based on specific Google Cloud Pub/Sub messages.
- Update customer profiles in your CRM based on Delighted survey responses.
- Automatically analyze survey sentiment using AI and publish insights to Pub/Sub.
- Trigger alerts in response to negative feedback received via Delighted surveys.
- Stream survey data to a data warehouse via Google Cloud Pub/Sub for analysis.
HowdoesLatenodeenhancetheDelightedintegrationcapabilities?
Latenode provides no-code blocks, JavaScript steps, and AI integration, offering much more flexibility than basic Delighted integrations.
Are there any limitations to the Delighted and Google Cloud Pub\Sub integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript coding within Latenode.
- Real-time survey triggering is subject to Google Cloud Pub/Sub message delivery latency.
- Initial setup requires familiarity with both Delighted and Google Cloud Pub/Sub APIs.