How to connect Delighted and Google Dialogflow ES
Create a New Scenario to Connect Delighted and Google Dialogflow ES
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Google Dialogflow ES will be your first step. To do this, click "Choose an app," find Delighted or Google Dialogflow ES, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Google Dialogflow ES Node
Next, click the plus (+) icon on the Delighted node, select Google Dialogflow ES from the list of available apps, and choose the action you need from the list of nodes within Google Dialogflow ES.

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Google Dialogflow ES
Authenticate Google Dialogflow ES
Now, click the Google Dialogflow ES node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google Dialogflow ES settings. Authentication allows you to use Google Dialogflow ES through Latenode.
Configure the Delighted and Google Dialogflow ES Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Google Dialogflow ES Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Google Dialogflow ES
Trigger on Webhook
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Webhook response
Save and Activate the Scenario
After configuring Delighted, Google Dialogflow ES, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Google Dialogflow ES integration works as expected. Depending on your setup, data should flow between Delighted and Google Dialogflow ES (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Google Dialogflow ES
Delighted + Google Dialogflow ES + Slack: When a new negative response is received in Delighted, use Dialogflow to detect the intent of the feedback and create a context to handle the issue. Then, notify the support team in Slack with the feedback details and the Dialogflow context.
Google Dialogflow ES + Delighted + Zendesk: Use Google Dialogflow to detect the intent of user input. Based on the identified intent, send a survey in Delighted to collect feedback. If the survey response indicates an issue, create a support ticket in Zendesk.
Delighted and Google Dialogflow ES integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Google Dialogflow ES
Use Google Dialogflow ES in Latenode to build smart chatbots and automate customer service tasks. Connect Dialogflow to your databases, CRMs, or other apps for personalized responses. Create visual workflows that handle complex conversations without code, adding custom logic with JavaScript where needed. Scale your AI-powered interactions using Latenode's flexible automation platform.
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FAQ Delighted and Google Dialogflow ES
How can I connect my Delighted account to Google Dialogflow ES using Latenode?
To connect your Delighted account to Google Dialogflow ES on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Google Dialogflow ES accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on chatbot conversation outcomes?
Yes, you can! Latenode's visual editor enables this, triggering Delighted surveys based on specific Dialogflow ES intent matches, improving feedback collection and customer understanding.
What types of tasks can I perform by integrating Delighted with Google Dialogflow ES?
Integrating Delighted with Google Dialogflow ES allows you to perform various tasks, including:
- Automatically trigger Delighted surveys after specific chatbot interactions.
- Update user profiles in Delighted with data collected by Google Dialogflow ES.
- Send survey results from Delighted to Google Dialogflow ES for sentiment analysis.
- Create personalized chatbot responses based on Delighted survey feedback.
- Alert support teams via email/Slack based on negative survey responses detected by the chatbot.
Can I use custom variables from Delighted in my chatbot flows?
Yes, Latenode allows you to pass data from Delighted surveys into your Google Dialogflow ES flows, creating personalized chatbot experiences based on feedback.
Are there any limitations to the Delighted and Google Dialogflow ES integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- The number of surveys sent is still subject to Delighted's plan limits.
- Google Dialogflow ES quotas still apply for chatbot interactions.