How to connect Delighted and Google docs
Create a New Scenario to Connect Delighted and Google docs
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Google docs will be your first step. To do this, click "Choose an app," find Delighted or Google docs, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Google docs Node
Next, click the plus (+) icon on the Delighted node, select Google docs from the list of available apps, and choose the action you need from the list of nodes within Google docs.

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Authenticate Google docs
Now, click the Google docs node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google docs settings. Authentication allows you to use Google docs through Latenode.
Configure the Delighted and Google docs Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Google docs Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Google docs
Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring Delighted, Google docs, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Google docs integration works as expected. Depending on your setup, data should flow between Delighted and Google docs (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Google docs
Delighted + Google Docs + Slack: When a customer submits negative feedback through Delighted, a new Google Doc is created with the feedback content. The customer success team is then notified via Slack with a link to the document.
Delighted + Google Sheets + Slack: When a customer submits positive feedback through Delighted, the feedback is added as a new row in a Google Sheet. A message is then sent to a Slack channel to notify stakeholders.
Delighted and Google docs integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Google docs
Automate document creation and updates with Google Docs in Latenode. Populate templates, extract text, and trigger workflows based on document changes. Connect Google Docs to CRMs, databases, or marketing tools to streamline content generation and approval processes. Less manual work, more consistent documents, and automated collaboration.
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See how Latenode works
FAQ Delighted and Google docs
How can I connect my Delighted account to Google docs using Latenode?
To connect your Delighted account to Google docs on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Google docs accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically save survey responses to Google docs?
Yes, you can! With Latenode, automatically save Delighted survey responses to Google docs in real-time. Analyze feedback efficiently and share insights effortlessly using our advanced automation capabilities.
What types of tasks can I perform by integrating Delighted with Google docs?
Integrating Delighted with Google docs allows you to perform various tasks, including:
- Create summary reports of Delighted survey results in Google docs.
- Automatically update Google docs with new Delighted feedback entries.
- Archive old survey data from Delighted into Google docs for analysis.
- Generate personalized follow-up documents based on survey responses.
- Share positive feedback excerpts from Delighted directly in team docs.
How does Latenode handle Delighted survey data volume?
Latenode effortlessly scales to handle any volume of Delighted survey data, ensuring reliable performance and uninterrupted automation, no matter the survey size.
Are there any limitations to the Delighted and Google docs integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex formatting in Google docs may require custom scripting.
- Real-time updates depend on the Delighted API's polling frequency.
- Data transfer limits are subject to your Latenode plan.