How to connect Delighted and Google Forms
Create a New Scenario to Connect Delighted and Google Forms
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Google Forms will be your first step. To do this, click "Choose an app," find Delighted or Google Forms, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Google Forms Node
Next, click the plus (+) icon on the Delighted node, select Google Forms from the list of available apps, and choose the action you need from the list of nodes within Google Forms.

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Authenticate Google Forms
Now, click the Google Forms node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google Forms settings. Authentication allows you to use Google Forms through Latenode.
Configure the Delighted and Google Forms Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Google Forms Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Google Forms, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Google Forms integration works as expected. Depending on your setup, data should flow between Delighted and Google Forms (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Google Forms
Delighted + Google Forms + Slack: When a new negative response is received in Delighted, a follow-up Google Forms survey is sent to the user, and a message is posted to a designated Slack channel to alert the support team.
Google Forms + Delighted + Google Sheets: When a new submission is received in Google Forms, a Delighted survey is sent to the user. The survey response is then logged in a Google Sheets spreadsheet for tracking and analysis.
Delighted and Google Forms integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Google Forms
Capture form data in Latenode to automate follow-ups or updates. Skip manual data entry; trigger workflows from new submissions to update databases, send emails, or create tasks in project management tools. Connect to 1000+ apps and use AI to process results without code.
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See how Latenode works
FAQ Delighted and Google Forms
How can I connect my Delighted account to Google Forms using Latenode?
To connect your Delighted account to Google Forms on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Google Forms accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger actions based on Delighted survey responses?
Yes, you can! Latenode lets you trigger Google Forms actions from Delighted feedback. This ensures immediate follow-up based on specific customer sentiment, boosting satisfaction.
What types of tasks can I perform by integrating Delighted with Google Forms?
Integrating Delighted with Google Forms allows you to perform various tasks, including:
- Automatically create a new Google Forms response from new Delighted survey responses.
- Update a Google Sheets spreadsheet with Delighted feedback data collected in Forms.
- Send personalized follow-up emails based on survey scores using Google Forms data.
- Trigger internal notifications in Slack when negative feedback is received in Delighted.
- Analyze Delighted survey data alongside Google Forms data for deeper insights.
Can I use JavaScript to transform Delighted data before sending to Forms?
Yes! Latenode's JavaScript blocks give you full control to modify data, ensuring seamless compatibility and customized workflows.
Are there any limitations to the Delighted and Google Forms integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits of the Delighted and Google Forms APIs still apply.
- Complex data transformations might require custom JavaScript code.
- Real-time synchronization depends on the polling interval you configure.