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How to connect Delighted and HeyGen
Create a New Scenario to Connect Delighted and HeyGen
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or HeyGen will be your first step. To do this, click "Choose an app," find Delighted or HeyGen, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the HeyGen Node
Next, click the plus (+) icon on the Delighted node, select HeyGen from the list of available apps, and choose the action you need from the list of nodes within HeyGen.
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Authenticate HeyGen
Now, click the HeyGen node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your HeyGen settings. Authentication allows you to use HeyGen through Latenode.
Configure the Delighted and HeyGen Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and HeyGen Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, HeyGen, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and HeyGen integration works as expected. Depending on your setup, data should flow between Delighted and HeyGen (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and HeyGen
Delighted + HeyGen + Google Sheets: When a customer submits a low rating in Delighted, a personalized video apology is created in HeyGen and the feedback, along with the video link, is logged in a Google Sheet.
HeyGen + Delighted + Slack: When a new event is detected in HeyGen (for example a promotional video is created), a customer satisfaction survey is sent via Delighted. The responses are then summarized and sent to a Slack channel to alert the marketing team.
Delighted and HeyGen integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About HeyGen
Use HeyGen in Latenode to automate personalized video creation. Generate videos from data (CRM leads, spreadsheets) and auto-post to social media or send via email. Create scalable workflows without code, use JS for fine-tuning, and track versions to manage video assets efficiently.
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FAQ Delighted and HeyGen
How can I connect my Delighted account to HeyGen using Latenode?
To connect your Delighted account to HeyGen on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and HeyGen accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I personalize thank-you videos based on Delighted survey scores?
Yes, you can! Latenode’s visual editor makes it easy. Trigger HeyGen to create personalized videos for top scores, boosting customer loyalty automatically.
What types of tasks can I perform by integrating Delighted with HeyGen?
Integrating Delighted with HeyGen allows you to perform various tasks, including:
- Create personalized video responses based on Delighted survey results.
- Send thank-you videos automatically for high customer satisfaction scores.
- Generate video testimonials from promoters identified in Delighted.
- Update customer profiles in Delighted based on video engagement data.
- Trigger personalized video offers to detractors to improve satisfaction.
How to segment Delighted surveys based on HeyGen video views?
Use Latenode’s logic blocks to filter Delighted surveys based on video view data from HeyGen, enabling targeted follow-ups and analysis.
Are there any limitations to the Delighted and HeyGen integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex video personalization requires advanced HeyGen template design.
- Data transfer limits may apply based on your Delighted and HeyGen plans.
- Real-time video generation depends on HeyGen's API response times.
