How to connect Delighted and HighLevel
Create a New Scenario to Connect Delighted and HighLevel
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or HighLevel will be your first step. To do this, click "Choose an app," find Delighted or HighLevel, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the HighLevel Node
Next, click the plus (+) icon on the Delighted node, select HighLevel from the list of available apps, and choose the action you need from the list of nodes within HighLevel.

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HighLevel
Authenticate HighLevel
Now, click the HighLevel node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your HighLevel settings. Authentication allows you to use HighLevel through Latenode.
Configure the Delighted and HighLevel Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and HighLevel Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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HighLevel
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Delighted, HighLevel, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and HighLevel integration works as expected. Depending on your setup, data should flow between Delighted and HighLevel (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and HighLevel
Delighted + HighLevel + Slack: When a new negative response is received in Delighted, a note is added to the contact in HighLevel. Subsequently, a message is sent to a dedicated Slack channel to alert the team for immediate review.
HighLevel + Delighted + Google Sheets: When a HighLevel contact is updated, send a Delighted survey, then record the survey response in a Google Sheets spreadsheet for data analysis and reporting.
Delighted and HighLevel integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About HighLevel
Use HighLevel with Latenode to automate marketing and sales tasks. Sync leads, trigger follow-ups, and manage campaigns within visual workflows. Connect HighLevel to other apps, enrich data with AI, and scale operations without complex coding. Latenode offers flexible automation at a predictable cost.
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See how Latenode works
FAQ Delighted and HighLevel
How can I connect my Delighted account to HighLevel using Latenode?
To connect your Delighted account to HighLevel on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and HighLevel accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger follow-ups based on Delighted survey scores?
Yes, you can! Latenode's visual editor lets you trigger HighLevel actions based on Delighted scores, enabling automated feedback-driven engagement that boosts customer satisfaction.
What types of tasks can I perform by integrating Delighted with HighLevel?
Integrating Delighted with HighLevel allows you to perform various tasks, including:
- Create HighLevel tasks for negative Delighted feedback automatically.
- Update contact information in HighLevel based on Delighted survey responses.
- Send personalized thank-you notes via HighLevel after positive Delighted reviews.
- Add contacts to specific HighLevel campaigns based on Delighted survey scores.
- Trigger internal notifications for critical Delighted feedback in HighLevel.
Can I customize the data passed between Delighted and HighLevel?
Yes! Latenode allows complete customization of data mapping, ensuring you transfer only relevant information using no-code and JavaScript blocks.
Are there any limitations to the Delighted and HighLevel integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data from before the integration setup is not automatically synced.
- Extremely complex logic may require JavaScript knowledge for optimal workflow design.
- API rate limits of Delighted and HighLevel may impact very high-volume workflows.