.svg){kind=icon}
How to connect Delighted and Instantly
Create a New Scenario to Connect Delighted and Instantly
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Instantly will be your first step. To do this, click "Choose an app," find Delighted or Instantly, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
+
1
Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Instantly Node
Next, click the plus (+) icon on the Delighted node, select Instantly from the list of available apps, and choose the action you need from the list of nodes within Instantly.
1
Delighted
⚙
+
2
Instantly
Authenticate Instantly
Now, click the Instantly node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Instantly settings. Authentication allows you to use Instantly through Latenode.
Configure the Delighted and Instantly Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Instantly Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
5
JavaScript
⚙
6
AI Anthropic Claude 3
⚙
+
7
Instantly
1
Trigger on Webhook
⚙
2
Delighted
⚙
⚙
3
Iterator
⚙
+
4
Webhook response
Save and Activate the Scenario
After configuring Delighted, Instantly, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Instantly integration works as expected. Depending on your setup, data should flow between Delighted and Instantly (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Instantly
Delighted + Slack: When a new negative response is received in Delighted, a notification is sent to a designated Slack channel to alert the support team for immediate action.
Instantly + Delighted + Zendesk: When a new lead is created in Instantly, a Delighted survey is sent to gather feedback. If a response is received from Delighted, a ticket is created in Zendesk to track customer feedback and requests.
Delighted and Instantly integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
Related categories
About Instantly
Use Instantly in Latenode to automate email outreach at scale. Connect Instantly to your CRM, database, or lead sources and build automated sequences based on triggers. Enrich data and route responses using Latenode's visual editor and JS node for custom logic — all without per-step pricing limits.
Similar apps
Related categories
See how Latenode works
.svg)
.png)
FAQ Delighted and Instantly
How can I connect my Delighted account to Instantly using Latenode?
To connect your Delighted account to Instantly on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Instantly accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger email campaigns based on Delighted survey scores?
Yes, you can! Use Latenode to trigger targeted Instantly email campaigns based on Delighted survey responses. Nurture leads or address concerns instantly, automating follow-ups and boosting satisfaction.
What types of tasks can I perform by integrating Delighted with Instantly?
Integrating Delighted with Instantly allows you to perform various tasks, including:
- Send personalized thank you emails after positive Delighted survey responses.
- Automatically add survey respondents to specific Instantly email lists.
- Trigger follow-up sequences in Instantly for detractors in Delighted.
- Update contact information in Instantly based on Delighted survey data.
- Create internal notifications for urgent feedback received in Delighted.
Can I use custom logic with Delighted data in Latenode?
Yes! Latenode allows custom JavaScript code to transform Delighted data, enabling tailored workflows and advanced analysis beyond simple integrations.
Are there any limitations to the Delighted and Instantly integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data from Delighted prior to integration might not be accessible.
- Complex data transformations may require some JavaScript coding knowledge.
- Rate limits of Delighted and Instantly APIs still apply within Latenode.
