How to connect Delighted and Jotform
Create a New Scenario to Connect Delighted and Jotform
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Jotform will be your first step. To do this, click "Choose an app," find Delighted or Jotform, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Jotform Node
Next, click the plus (+) icon on the Delighted node, select Jotform from the list of available apps, and choose the action you need from the list of nodes within Jotform.

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Jotform

Authenticate Jotform
Now, click the Jotform node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Jotform settings. Authentication allows you to use Jotform through Latenode.
Configure the Delighted and Jotform Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Jotform Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Jotform
Trigger on Webhook
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Delighted
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Delighted, Jotform, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Jotform integration works as expected. Depending on your setup, data should flow between Delighted and Jotform (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Jotform
Jotform + Delighted + Slack: When a new submission is received in Jotform, the flow triggers a Delighted survey to be sent. The survey response is then posted to a designated Slack channel for immediate review.
Jotform + Delighted + Google Sheets: Upon receiving a new Jotform submission, data is added to a Google Sheet. Subsequently, a Delighted survey is triggered, and the survey response is also saved to the same Google Sheet row for consolidated analysis.
Delighted and Jotform integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Jotform
Use Jotform in Latenode to automate data collection and processing. Trigger workflows from new form submissions, validating and routing data to your CRM, database, or other apps. Enrich Jotform data with AI or custom logic, eliminating manual entry and ensuring consistent data handling across your systems.
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FAQ Delighted and Jotform
How can I connect my Delighted account to Jotform using Latenode?
To connect your Delighted account to Jotform on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Jotform accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on form submissions?
Yes, you can! Use Latenode to trigger Delighted surveys immediately after a Jotform submission. Benefit from real-time feedback to improve user experience.
What types of tasks can I perform by integrating Delighted with Jotform?
Integrating Delighted with Jotform allows you to perform various tasks, including:
- Automatically sending customer satisfaction surveys after form submissions.
- Creating detailed reports combining survey responses and form data.
- Adding survey respondents to a mailing list based on their feedback.
- Sending follow-up surveys based on initial feedback from Jotform users.
- Notifying internal teams of negative feedback received via Delighted surveys.
What Delighted survey types work with Jotform integrations?
Latenode supports all Delighted survey types when integrated with Jotform, giving you maximum flexibility to gather targeted feedback.
Are there any limitations to the Delighted and Jotform integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex conditional logic in Jotform might require custom JavaScript within Latenode.
- Aggregating very large datasets may require optimized workflows for performance.
- Custom Delighted survey properties require mapping within Latenode workflows.