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Automatically update Kintone records based on Delighted survey responses. Use Latenode's visual editor and JavaScript nodes to deeply customize feedback workflows, ensuring seamless data flow and improved customer insights, all at an affordable execution cost.
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In the workspace, click the “Create New Scenario” button.

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Kintone will be your first step. To do this, click "Choose an app," find Delighted or Kintone, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Kintone from the list of available apps, and choose the action you need from the list of nodes within Kintone.

Delighted
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Kintone
Now, click the Kintone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Kintone settings. Authentication allows you to use Kintone through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Kintone
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
After configuring Delighted, Kintone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Kintone integration works as expected. Depending on your setup, data should flow between Delighted and Kintone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Kintone + Slack: When a new negative response is received in Delighted, a record is created in Kintone to log the feedback, and a notification is sent to a Slack channel to alert the team.
Delighted + Kintone + Jira: When a new negative response is received in Delighted, the details are logged in Kintone. If the response is very negative, a support ticket is automatically created in Jira.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Kintone
Integrate Kintone into Latenode to automate custom application workflows. Sync data, trigger actions, and manage processes without code. Extend Kintone's capabilities with Latenode's visual builder, JavaScript functions, and AI tools to automate data validation, reporting, and notifications. Scale efficiently and only pay for what you use.
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How can I connect my Delighted account to Kintone using Latenode?
To connect your Delighted account to Kintone on Latenode, follow these steps:
Can I automatically update Kintone records based on Delighted survey responses?
Yes, you can! Latenode enables real-time updates, leveraging advanced logic and JavaScript for complex data transformations. Keep your Kintone data current with customer feedback.
What types of tasks can I perform by integrating Delighted with Kintone?
Integrating Delighted with Kintone allows you to perform various tasks, including:
Can I customize Delighted survey triggers using data in my Kintone apps?
Yes! Latenode allows you to use data from Kintone to precisely trigger Delighted surveys, ensuring you collect feedback at the perfect moment.
Are there any limitations to the Delighted and Kintone integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: