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How to connect Delighted and Kintone
Create a New Scenario to Connect Delighted and Kintone
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Kintone will be your first step. To do this, click "Choose an app," find Delighted or Kintone, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Kintone Node
Next, click the plus (+) icon on the Delighted node, select Kintone from the list of available apps, and choose the action you need from the list of nodes within Kintone.
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Authenticate Kintone
Now, click the Kintone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Kintone settings. Authentication allows you to use Kintone through Latenode.
Configure the Delighted and Kintone Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Kintone Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Kintone
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Kintone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Kintone integration works as expected. Depending on your setup, data should flow between Delighted and Kintone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Kintone
Delighted + Kintone + Slack: When a new negative response is received in Delighted, a record is created in Kintone to log the feedback, and a notification is sent to a Slack channel to alert the team.
Delighted + Kintone + Jira: When a new negative response is received in Delighted, the details are logged in Kintone. If the response is very negative, a support ticket is automatically created in Jira.
Delighted and Kintone integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Kintone
Integrate Kintone into Latenode to automate custom application workflows. Sync data, trigger actions, and manage processes without code. Extend Kintone's capabilities with Latenode's visual builder, JavaScript functions, and AI tools to automate data validation, reporting, and notifications. Scale efficiently and only pay for what you use.
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See how Latenode works
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FAQ Delighted and Kintone
How can I connect my Delighted account to Kintone using Latenode?
To connect your Delighted account to Kintone on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Kintone accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Kintone records based on Delighted survey responses?
Yes, you can! Latenode enables real-time updates, leveraging advanced logic and JavaScript for complex data transformations. Keep your Kintone data current with customer feedback.
What types of tasks can I perform by integrating Delighted with Kintone?
Integrating Delighted with Kintone allows you to perform various tasks, including:
- Create Kintone records for new Delighted survey responses.
- Update Kintone records based on Delighted satisfaction scores.
- Trigger automated workflows when a negative Delighted response is received.
- Send customized Delighted surveys from Kintone record changes.
- Analyze Delighted feedback data within Kintone dashboards.
Can I customize Delighted survey triggers using data in my Kintone apps?
Yes! Latenode allows you to use data from Kintone to precisely trigger Delighted surveys, ensuring you collect feedback at the perfect moment.
Are there any limitations to the Delighted and Kintone integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript coding.
- Rate limits imposed by Delighted and Kintone still apply.
- Initial setup requires understanding of both Delighted and Kintone APIs.
