.svg){kind=icon}
How to connect Delighted and Knack
Create a New Scenario to Connect Delighted and Knack
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Knack will be your first step. To do this, click "Choose an app," find Delighted or Knack, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
+
1
Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Knack Node
Next, click the plus (+) icon on the Delighted node, select Knack from the list of available apps, and choose the action you need from the list of nodes within Knack.
1
Delighted
⚙
+
2
Knack
Authenticate Knack
Now, click the Knack node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Knack settings. Authentication allows you to use Knack through Latenode.
Configure the Delighted and Knack Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Knack Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
5
JavaScript
⚙
6
AI Anthropic Claude 3
⚙
+
7
Knack
1
Trigger on Webhook
⚙
2
Delighted
⚙
⚙
3
Iterator
⚙
+
4
Webhook response
Save and Activate the Scenario
After configuring Delighted, Knack, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Knack integration works as expected. Depending on your setup, data should flow between Delighted and Knack (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Knack
Delighted + Knack + Slack: When a new response is received in Delighted with a low score, a task is automatically created in Knack to address the feedback. A notification is then sent to the support team on Slack.
Knack + Delighted + Gmail: When a new customer record is created in Knack, an email survey is automatically sent via Delighted to gather customer satisfaction feedback. A welcome email is also sent to the customer using Gmail.
Delighted and Knack integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
Related categories
About Knack
Use Knack with Latenode to build custom database apps and automate workflows. Connect Knack data to other services, like CRMs or marketing tools, without code. Latenode lets you transform and route Knack data, create advanced logic, and scale automation beyond Knack's built-in limits, all visually and affordably.
Related categories
See how Latenode works
.svg)
.png)
FAQ Delighted and Knack
How can I connect my Delighted account to Knack using Latenode?
To connect your Delighted account to Knack on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Knack accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Knack records based on Delighted survey responses?
Yes, you can! With Latenode, create workflows that trigger updates in Knack based on Delighted feedback, enhancing data accuracy & providing real-time insights for informed decision-making.
What types of tasks can I perform by integrating Delighted with Knack?
Integrating Delighted with Knack allows you to perform various tasks, including:
- Create new Knack records from positive Delighted survey responses.
- Update existing Knack records with customer satisfaction scores.
- Trigger personalized follow-up emails based on survey feedback.
- Analyze survey data to identify trends and improve customer experience.
- Send Delighted surveys based on events in Knack.
Does Latenode support custom fields from Delighted in my Knack workflows?
Yes, Latenode fully supports custom fields from Delighted. Use them in workflows to tailor Knack updates for nuanced, personalized data management.
Are there any limitations to the Delighted and Knack integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits from Delighted and Knack APIs may impact high-volume workflows.
- Advanced data transformations might require custom JavaScript code.
- Complex conditional logic may necessitate careful workflow design.
