How to connect Delighted and Lark
Create a New Scenario to Connect Delighted and Lark
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Lark will be your first step. To do this, click "Choose an app," find Delighted or Lark, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Lark Node
Next, click the plus (+) icon on the Delighted node, select Lark from the list of available apps, and choose the action you need from the list of nodes within Lark.

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Authenticate Lark
Now, click the Lark node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Lark settings. Authentication allows you to use Lark through Latenode.
Configure the Delighted and Lark Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Lark Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Lark
Trigger on Webhook
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Delighted
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Webhook response
Save and Activate the Scenario
After configuring Delighted, Lark, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Lark integration works as expected. Depending on your setup, data should flow between Delighted and Lark (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Lark
Delighted + Lark + Slack: When a new positive response is received in Delighted, a message is sent to a specified Lark group chat and a notification is sent to a Slack channel to alert the relevant teams.
Delighted + Lark + Jira: When a new negative response is received via Delighted, a message is sent to a specified Lark group chat to capture the feedback. Then, a new Jira ticket is created based on this feedback for issue tracking and resolution.
Delighted and Lark integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Lark
Use Lark within Latenode to centralize team comms & automate notifications based on workflow triggers. Aggregate messages, streamline approvals, and post updates to specific channels. Benefit from Latenode's visual editor and logic tools for advanced routing that keeps everyone informed and aligned.
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See how Latenode works
FAQ Delighted and Lark
How can I connect my Delighted account to Lark using Latenode?
To connect your Delighted account to Lark on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Lark accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically notify my team about negative feedback?
Yes, with Latenode! Trigger Lark messages upon negative Delighted survey responses, ensuring swift awareness and action. Improve response times and customer satisfaction using real-time notifications.
What types of tasks can I perform by integrating Delighted with Lark?
Integrating Delighted with Lark allows you to perform various tasks, including:
- Send instant Lark notifications for critical Delighted survey responses.
- Create Lark tasks based on specific Delighted feedback keywords.
- Aggregate Delighted survey data into Lark channels for team review.
- Post daily summaries of Delighted survey results to Lark.
- Trigger personalized Lark messages based on Delighted customer segments.
How can Latenode enhance Delighted's reporting capabilities?
Latenode allows you to blend Delighted's data with other sources, building custom dashboards for granular insights and trend analysis across all platforms.
Are there any limitations to the Delighted and Lark integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflows may require some JavaScript knowledge.
- Rate limits of Delighted and Lark APIs may apply.
- Historical data migration requires a separate process.