Delighted and Linear Integration

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Automatically convert Delighted survey feedback into Linear tickets for immediate action. Latenode’s visual editor and JavaScript support let you deeply customize how issues are categorized and routed, all at an affordable execution price.

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Delighted

Linear

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and Linear

Create a New Scenario to Connect Delighted and Linear

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Linear will be your first step. To do this, click "Choose an app," find Delighted or Linear, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Linear Node

Next, click the plus (+) icon on the Delighted node, select Linear from the list of available apps, and choose the action you need from the list of nodes within Linear.

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Linear

Authenticate Linear

Now, click the Linear node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Linear settings. Authentication allows you to use Linear through Latenode.

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Sign In

Run node once

Configure the Delighted and Linear Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the Delighted and Linear Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, Linear, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Linear integration works as expected. Depending on your setup, data should flow between Delighted and Linear (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and Linear

Delighted + Linear + Slack: When a customer submits a negative response in Delighted, an issue is automatically created in Linear to track the bug. The engineering team is then notified in Slack to address the problem.

Linear + Delighted + Zendesk: When a Linear issue is resolved, a satisfaction survey is sent to the reporter via Delighted. If the survey response is negative, a Zendesk ticket is created to address the remaining issues.

Delighted and Linear integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

About Linear

Connect Linear to Latenode for automated issue tracking. Streamline bug reporting from various sources. Automatically create Linear issues from form submissions or customer support tickets. Update issue statuses based on events in other systems like Git or CI/CD pipelines, all within a scalable, low-code workflow.

See how Latenode works

FAQ Delighted and Linear

How can I connect my Delighted account to Linear using Latenode?

To connect your Delighted account to Linear on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and Linear accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Linear tickets based on Delighted survey responses?

Yes, you can! Latenode enables this automation, ensuring quick issue resolution. Use AI to analyze feedback and tailor Linear ticket details automatically.

What types of tasks can I perform by integrating Delighted with Linear?

Integrating Delighted with Linear allows you to perform various tasks, including:

  • Creating Linear issues from negative Delighted survey responses.
  • Updating Linear issue status based on customer satisfaction scores.
  • Sending thank-you notes in Delighted after Linear issue resolution.
  • Analyzing feedback trends from Delighted to prioritize Linear tasks.
  • Triggering automated follow-ups based on survey response sentiment.

How easily can I filter Delighted feedback for specific Linear projects?

Latenode's data filtering lets you easily route relevant Delighted feedback to the correct Linear project for focused issue tracking.

Are there any limitations to the Delighted and Linear integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical data migration between Delighted and Linear is not automated.
  • Complex custom field mappings may require JavaScript knowledge.
  • Integration performance depends on Delighted and Linear API limits.

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