Delighted and Loyverse Integration

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Automatically trigger Delighted surveys after Loyverse sales. Improve customer satisfaction insights by connecting sales data directly to feedback, enhanced by Latenode’s flexible API integration and affordable execution-based pricing.

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Delighted

Loyverse

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and Loyverse

Create a New Scenario to Connect Delighted and Loyverse

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Loyverse will be your first step. To do this, click "Choose an app," find Delighted or Loyverse, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Loyverse Node

Next, click the plus (+) icon on the Delighted node, select Loyverse from the list of available apps, and choose the action you need from the list of nodes within Loyverse.

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Authenticate Loyverse

Now, click the Loyverse node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Loyverse settings. Authentication allows you to use Loyverse through Latenode.

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Loyverse

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Configure the Delighted and Loyverse Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Delighted and Loyverse Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, Loyverse, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Loyverse integration works as expected. Depending on your setup, data should flow between Delighted and Loyverse (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and Loyverse

Delighted + Loyverse + Slack: When a customer submits a new response in Delighted, the automation retrieves the customer's purchase history from Loyverse. If the response indicates a low rating, a notification is sent to a Slack channel, including the customer's feedback and purchase details.

Delighted + Loyverse + Google Sheets: When a customer submits a new response in Delighted, the automation retrieves the customer's purchase data from Loyverse. The customer satisfaction score from Delighted and the purchase data from Loyverse are then automatically logged into a Google Sheets spreadsheet.

Delighted and Loyverse integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

About Loyverse

Sync Loyverse sales data to your accounting or marketing tools using Latenode. Automate inventory updates based on Loyverse transactions. Trigger custom workflows for customer loyalty programs. Latenode lets you connect Loyverse data to any app without code, adding powerful automation to your POS system.

See how Latenode works

FAQ Delighted and Loyverse

How can I connect my Delighted account to Loyverse using Latenode?

To connect your Delighted account to Loyverse on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and Loyverse accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger surveys based on Loyverse purchase totals?

Yes! Latenode allows triggering Delighted surveys based on Loyverse sales data. Use our visual editor to set up automated feedback loops, boosting customer satisfaction after key purchase milestones.

What types of tasks can I perform by integrating Delighted with Loyverse?

Integrating Delighted with Loyverse allows you to perform various tasks, including:

  • Send targeted surveys after specific Loyverse purchases.
  • Update customer profiles in Delighted with Loyverse data.
  • Analyze survey responses against purchase history.
  • Trigger automated follow-ups based on survey feedback.
  • Create reports combining sales and satisfaction metrics.

What Delighted survey data can I access inside Latenode?

Latenode lets you access all Delighted survey data, including scores, comments, and custom attributes for detailed analysis.

Are there any limitations to the Delighted and Loyverse integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical Loyverse data might require a manual import for initial workflows.
  • Complex conditional logic in surveys needs careful setup in Delighted.
  • High-volume survey triggers may require optimization for performance.

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