How to connect Delighted and Loyverse
Create a New Scenario to Connect Delighted and Loyverse
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Loyverse will be your first step. To do this, click "Choose an app," find Delighted or Loyverse, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Loyverse Node
Next, click the plus (+) icon on the Delighted node, select Loyverse from the list of available apps, and choose the action you need from the list of nodes within Loyverse.

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Loyverse

Authenticate Loyverse
Now, click the Loyverse node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Loyverse settings. Authentication allows you to use Loyverse through Latenode.
Configure the Delighted and Loyverse Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Loyverse Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Loyverse
Trigger on Webhook
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Delighted
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Delighted, Loyverse, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Loyverse integration works as expected. Depending on your setup, data should flow between Delighted and Loyverse (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Loyverse
Delighted + Loyverse + Slack: When a customer submits a new response in Delighted, the automation retrieves the customer's purchase history from Loyverse. If the response indicates a low rating, a notification is sent to a Slack channel, including the customer's feedback and purchase details.
Delighted + Loyverse + Google Sheets: When a customer submits a new response in Delighted, the automation retrieves the customer's purchase data from Loyverse. The customer satisfaction score from Delighted and the purchase data from Loyverse are then automatically logged into a Google Sheets spreadsheet.
Delighted and Loyverse integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Loyverse
Sync Loyverse sales data to your accounting or marketing tools using Latenode. Automate inventory updates based on Loyverse transactions. Trigger custom workflows for customer loyalty programs. Latenode lets you connect Loyverse data to any app without code, adding powerful automation to your POS system.
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See how Latenode works
FAQ Delighted and Loyverse
How can I connect my Delighted account to Loyverse using Latenode?
To connect your Delighted account to Loyverse on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Loyverse accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on Loyverse purchase totals?
Yes! Latenode allows triggering Delighted surveys based on Loyverse sales data. Use our visual editor to set up automated feedback loops, boosting customer satisfaction after key purchase milestones.
What types of tasks can I perform by integrating Delighted with Loyverse?
Integrating Delighted with Loyverse allows you to perform various tasks, including:
- Send targeted surveys after specific Loyverse purchases.
- Update customer profiles in Delighted with Loyverse data.
- Analyze survey responses against purchase history.
- Trigger automated follow-ups based on survey feedback.
- Create reports combining sales and satisfaction metrics.
What Delighted survey data can I access inside Latenode?
Latenode lets you access all Delighted survey data, including scores, comments, and custom attributes for detailed analysis.
Are there any limitations to the Delighted and Loyverse integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical Loyverse data might require a manual import for initial workflows.
- Complex conditional logic in surveys needs careful setup in Delighted.
- High-volume survey triggers may require optimization for performance.