Delighted and Magento Integration

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Automatically trigger Delighted surveys after Magento purchases to gauge customer satisfaction, and use Latenode's visual editor and affordable execution pricing to refine feedback loops and boost loyalty.

Delighted + Magento integration

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Automate your workflow

Swap Apps

Delighted

Magento

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and Magento

Create a New Scenario to Connect Delighted and Magento

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Magento will be your first step. To do this, click "Choose an app," find Delighted or Magento, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Magento Node

Next, click the plus (+) icon on the Delighted node, select Magento from the list of available apps, and choose the action you need from the list of nodes within Magento.

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Authenticate Magento

Now, click the Magento node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Magento settings. Authentication allows you to use Magento through Latenode.

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Connect Magento

Sign In

Run node once

Configure the Delighted and Magento Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Magento Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Delighted and Magento Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, Magento, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Magento integration works as expected. Depending on your setup, data should flow between Delighted and Magento (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and Magento

Delighted + Slack + Magento: When a customer leaves a negative response in Delighted, a notification is sent to a designated Slack channel, prompting review of the corresponding order in Magento.

Delighted + Zendesk + Magento: When a customer leaves a high rating in Delighted, a Zendesk ticket is created to request a testimonial, referencing the customer's Magento order.

Delighted and Magento integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

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About Magento

Automate Magento tasks in Latenode. Sync product data, track orders, manage customers across your systems without code. Connect Magento to CRMs, marketing tools, and accounting software to streamline e-commerce operations. Use AI to personalize offers and segment audiences. Latenode’s visual editor makes automation simple, scalable, and cost-effective.

See how Latenode works

FAQ Delighted and Magento

How can I connect my Delighted account to Magento using Latenode?

To connect your Delighted account to Magento on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and Magento accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger surveys after a Magento order ships?

Yes, you can! Latenode's visual builder makes automating this simple. Send targeted Delighted surveys based on Magento order status, improving feedback collection and customer insights.

What types of tasks can I perform by integrating Delighted with Magento?

Integrating Delighted with Magento allows you to perform various tasks, including:

  • Automatically triggering customer satisfaction surveys after a purchase.
  • Updating customer profiles in Magento based on Delighted survey responses.
  • Sending personalized follow-up emails based on survey feedback scores.
  • Creating internal alerts for negative feedback received via Delighted.
  • Analyzing customer sentiment trends based on purchase history.

HowsecureistheDelightedintegrationwithinLatenode?

Latenode employs robust security measures, including encryption and secure authentication protocols, to protect your Delighted data during the integration process.

Are there any limitations to the Delighted and Magento integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript coding.
  • Real-time data synchronization depends on API rate limits.
  • Custom Delighted survey logic needs careful testing.

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