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How to connect Delighted and Mailhook
Create a New Scenario to Connect Delighted and Mailhook
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Mailhook will be your first step. To do this, click "Choose an app," find Delighted or Mailhook, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Mailhook Node
Next, click the plus (+) icon on the Delighted node, select Mailhook from the list of available apps, and choose the action you need from the list of nodes within Mailhook.
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Authenticate Mailhook
Now, click the Mailhook node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Mailhook settings. Authentication allows you to use Mailhook through Latenode.
Configure the Delighted and Mailhook Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Mailhook Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Mailhook, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Mailhook integration works as expected. Depending on your setup, data should flow between Delighted and Mailhook (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Mailhook
Delighted + Mailhook + Slack: When a new response is received in Delighted, it's sent to Mailhook. If the response is negative, a notification is sent to a designated Slack channel.
Mailhook + Delighted + Google Sheets: When Mailhook receives survey responses, the data is logged into Google Sheets. Then, a follow-up survey is triggered via Delighted.
Delighted and Mailhook integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Mailhook
Use Mailhook in Latenode to instantly capture incoming emails and parse their contents into usable data. Trigger workflows on specific email events, like form submissions or order confirmations. Route parsed data to other apps, databases, or AI models for advanced processing. Automate email handling without code and scale as needed.
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FAQ Delighted and Mailhook
How can I connect my Delighted account to Mailhook using Latenode?
To connect your Delighted account to Mailhook on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Mailhook accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger email sequences after survey responses?
Yes, you can! With Latenode, automate email sequences in Mailhook based on Delighted survey results. Leverage no-code logic to customize messaging and improve customer engagement.
What types of tasks can I perform by integrating Delighted with Mailhook?
Integrating Delighted with Mailhook allows you to perform various tasks, including:
- Send thank you emails based on positive Delighted survey responses.
- Trigger follow-up emails for detractors identified in Delighted.
- Automatically add survey respondents to Mailhook email lists.
- Update customer profiles in Mailhook with Delighted feedback data.
- Send internal notifications for critical Delighted feedback scores.
How does Latenode handle Delighted webhooks efficiently?
Latenode handles Delighted webhooks efficiently by providing robust error handling and scalable infrastructure for high-volume data processing.
Are there any limitations to the Delighted and Mailhook integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex logic may require JavaScript knowledge for advanced customization.
- Rate limits apply based on your Delighted and Mailhook subscription plans.
- Historical Delighted data prior to integration may not be automatically synced.
